Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
679 reviews
5 stars
217
4 stars
136
3 stars
138
2 stars
58
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service, particularly during busy hours.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.
Staff Attitude
While some reviews highlighted friendly and helpful staff, many others noted rudeness and lack of attentiveness from employees.
Cleanliness
Several customers expressed concerns about the cleanliness of the dining area and the overall environment of the restaurant.
Order Accuracy
A recurring theme was the frequent mistakes in orders, with many customers emphasizing the need to check their orders before leaving.
- CSCaleb Stanfield3 days ago1.0Pulled up to the speaker as the car ahead of us had just finished ordering. We waited at the speaker for over 2 minutes before we were spoken to. Once we pulled forward we saw a worker sitting outside smoking. Not sure if they were on a break or what, but clearly either the shift was understaffed or the employees working did not have any sense of urgency.
- MWMonica WilliamsOct 25, 20252.0I’ve been here a bunch of times and no matter how busy they are, there’s always a long wait, cold food, or wrong order. Currently waiting 10+ minutes for a large fry…..it’s not the first time.
- KRKacey RouseyOct 18, 20254.0They always take care of me
- CDCarla Agente DisneySep 30, 20251.0They didn't even try to get close to what we ordered... poor service, the whole order was wrong, waste of money and time.
- CRChristine ReillySep 14, 20254.0Employees were friendly. Food was hot and fresh.
Frequently Asked Questions About McDonald's
What are the regular dining hours of this McDonald's location?
The McDonald's at 575 Main St NW, Bourbonnais is open from 4:45 AM to 11:00 PM Monday through Thursday, and 4:30 AM to 11:00 PM Friday through Sunday.
What are the delivery service hours at this McDonald's?
Delivery service is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
What are the drive-thru hours at this McDonald's?
The drive-thru is open from 4:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What online and mobile ordering options does this McDonald's offer?
Customers can order through the McDonald's app available on iOS and Android, or use the delivery URL https://mcdonalds.order.online/business/-5579 for same-day and no-contact delivery.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there curbside pickup and no-contact delivery services available?
Yes, this McDonald's offers curbside pickup, same-day delivery, and no-contact delivery services for customer convenience.
Is there a drive-thru available at this McDonald's?
Yes, this location features a drive-thru service with extended hours to accommodate customers.
How can nearby PNC bank assist customers visiting McDonald's?
Customers can conveniently withdraw cash or manage banking needs at the nearby PNC bank, enhancing their visit to McDonald's at 575 Main St NW.
What nearby dining options can customers explore before or after visiting McDonald's?
Customers might enjoy visiting nearby Pizza Hut, Taco Bell, or Main Dynasty Chinese restaurant for additional dining choices around McDonald's.
Are there any beauty or wellness services close to McDonald's?
Yes, customers can visit nearby places like Bar Nails, Merle Norman Cosmetic Studio, or Ivy Rehab Physical Therapy for beauty and wellness services in the area.