Brand Certified
McDonald's
3.3(702 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
575 Main St NW, Bourbonnais, IL
60914, United States
Certified by McDonald's • Mar 01, 2026
(815) 932-6575
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
702 reviews
5 stars
220
4 stars
136
3 stars
140
2 stars
58
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with freshness.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and lack of attentiveness from employees.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a messy environment.
- CCColeFeb 15, 20261.0So gross wrong food sugar in coffee rude staff
- RWRaymond WilsonJan 2, 20265.0Guadalupe was great! Got me everything I needed and beyond! Food was great as always
- CSCheryl SchmitzDec 18, 20251.0If I could give zero stars I would. Stood in line inside for 10 minutes and was never even acknowledged. Employees would not even look at the counter for customers waiting to order. Never again.
- ITIam “TheTraveler” TheTravelerDec 16, 20251.0Paid $50 for a car wash pulled up to the drive-thru pickup window your roof and everything on your roof is draining all over my car. Mentioned it to the kid at the window, said I just washed this car. Wild motioning to the water falling all over it from the rooftop. Water also bounces and comes down between the car and the window contaminating food and drink. All he did was look up and shrug his shoulders. He did not even offer up an apology. Management can reach out to me with a solution.
- EMElias MontoyaDec 11, 20253.0Hit or miss.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website