Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,228 reviews
5 stars
402
4 stars
227
3 stars
237
2 stars
116
1 star
246
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting exceptional service experiences.
Order Accuracy
Numerous reviews indicated frequent issues with incorrect orders, leading to customer frustration.
Speed of Service
Customers reported slow service times, particularly in the drive-thru, with some waiting excessively long for their orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant was often noted for being clean, although some reviews pointed out areas needing improvement.
- CCColleen Carroll5 days ago5.0I wish I knew her name but I ordered an ice coffee inside while they were absolutely slammed everyone was working hard to get food out I was waiting a while for just an iced coffee and they didn’t have to but offered me cookies for the wait. It’s the little things that can make a persons day 💯 great place to get food.
- SGStephanie GuistoliseNov 15, 20255.0100/10 Stars Every single time I come to this location, I am blown away by the customer service! Each associate is PHENOMENAL! Lovely personalities!! Kind words!! Every single visit!! It doesnt matter what day of the week or time of day. Everyone is always busting their butt's to me sure everything is perfect, down to the smallest detail. I know without a shadow of a doubt if, that if I'm stopping here. I will be greeted, treated and fed with the utmost respect and care. Inside and out is always clean and smells good. Now with that being said, today's visit was extra awesome. We used the order kiosk but dined in. Wyatt was at the front counter :D Greeting everyone, walking out dine in orders, coming out into the dining room to check on everyone's experience. Booming positive energy, everyone could feel it Right before we left he came out again to check on us and I asked to get his name. We told him how amazing the experience was today. Shout out to the hiring person because you know exactly who good people are. Also, shout out to the management on staff because if you've got a bad manager, it shows with team members. But with the experiences I've had here, that doesn't seem like the case. AMAZING, FABULOUS, PHENOMENAL, AWESOME, STUPENDOUS JOB YOU GUYS!! Keep doing what your doing!! Im so happy to see again group of people working so well together ❤️ The positivity shows through and It sticks on people when they come in. I know it might not seem like much to you guys because you see so many people in a shift but it means the world to me and im sure many others. Stay happy, healthy, safe and blessed!!
- DRDeJuan RossAug 24, 20251.0My wife went here Saturday 8/23 and then today someone stole money from our account 88.33. They ordered from shein to be exact. My bank is on it and we will prosecute fully. Guys be aware of handing your card to anyone here.
- JFJeffrey FisherAug 18, 20251.0ALWAYS forgets things smhhhh
- CCC CarlsonAug 6, 20251.0They were not fast for a fast food company. The food was old. The people are rude
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2050 N State Road 50 in Bourbonnais, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 4:30 AM to 11:00 PM.
Can I order McDonald's food online for delivery?
Yes, you can order McDonald's online for delivery through their website at https://mcdonalds.order.online/business/-5579.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru available?
Yes, this location has a drive-thru service.
Which nearby places can I visit for other dining options around McDonald's Bourbonnais?
Nearby dining options include Jersey Mike's Subs, Olive Garden, Taco Bell, Noodles & Company, and Culver's, all within close proximity to McDonald's.
Are there retail stores near McDonald's where I can shop before or after dining?
Yes, nearby retail stores include Mattress Firm, Shoe Carnival, Bed Bath & Beyond, GameStop, and Party City.
Where can I find beauty and spa services near McDonald's in Bourbonnais?
Nearby beauty and spa services include Kcc salon, Aesthetics by MEC, Benefit Cosmetics BrowBar, La Vida Nails Spa, and Great Clips.
How can I download the McDonald's app for easier ordering?
You can download the McDonald's app from the Apple App Store at https://apps.apple.com/us/app/mcdonalds/id922103212 or the Google Play Store at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.