Brand Certified
McDonald's
3.3(1233 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2050 N State Road 50, Bourbonnais, IL
60914, United States
Certified by McDonald's • Mar 01, 2026
(815) 929-7420
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,233 reviews
5 stars
405
4 stars
227
3 stars
235
2 stars
117
1 star
249
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and slow service.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Freshness
Feedback on food freshness is varied; some customers received hot and fresh food, while others reported stale or improperly prepared items.
Cleanliness
The cleanliness of the restaurant received positive remarks from some customers, but others noted issues with trash and overall hygiene.
Speed of Service
Numerous reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively long for their orders.
- GWGreg WroblewskiFeb 4, 20261.0Do better please. Ranch Snack-wraps, Chicken had to be from yesterday's heat lamp. Otherwise everyone was very friendly and polite. 1 star though for the dry unedidible chicken.
- PRPearla RafikJan 26, 20261.0I ordered a crispy chicken sandwich it was really bad and they added literally a piece of chicken that filled only half the sandwich and it tasted so bad too.
- NBNancy BrazzaleDec 31, 20251.0The lady who took my order yesterday was rather rude. I placed my order and sat down. While I was waiting I looked at my receipt. It said egg McMuffin. I thought I ordered a sausage McMuffin. I went to the counter and said I ordered a sausage McMuffin. She replied no, you ordered an egg McMuffin. I replied I meant to order a sausage McMuffin and could she change it. She took the receipt and showed the person in back saying she ordered an egg McMuffin then whispered the rest of what she was saying. The man in back looked at me and began to change the order. She handed me the bag and said he made the order right. I realize the mistake was probably mine, but I would have appreciated her being nicer in speaking to me.
- SMSean McHughDec 17, 20251.0The service at McDonald's has become even more trash in recent years seemingly to match their food. The costomer is pushed to use the stupid kiosk and employees and trained to give trash service. Treat your employees with dignity so that they are curious with costumers. I hope this place goes out of business.
- VMViola MeentsDec 15, 20255.0Good service. The right order.Happy.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2050 N State Road 50 in Bourbonnais, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 4:30 AM to 11:00 PM.
Can I order McDonald's food online for delivery?
Yes, you can order McDonald's online for delivery through their website at https://mcdonalds.order.online/business/-5579.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru available?
Yes, this location has a drive-thru service.
Which nearby places can I visit for other dining options around McDonald's Bourbonnais?
Nearby dining options include Jersey Mike's Subs, Olive Garden, Taco Bell, Noodles & Company, and Culver's, all within close proximity to McDonald's.
Are there retail stores near McDonald's where I can shop before or after dining?
Yes, nearby retail stores include Mattress Firm, Shoe Carnival, Bed Bath & Beyond, GameStop, and Party City.
Where can I find beauty and spa services near McDonald's in Bourbonnais?
Nearby beauty and spa services include Kcc salon, Aesthetics by MEC, Benefit Cosmetics BrowBar, La Vida Nails Spa, and Great Clips.
How can I download the McDonald's app for easier ordering?
You can download the McDonald's app from the Apple App Store at https://apps.apple.com/us/app/mcdonalds/id922103212 or the Google Play Store at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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