Looking for a grocery store near you? Visit your local Jewel-Osco located at 655 Main St NW, Bourbonnais, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (815) 929-0560. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Customers frequently reported that sale items were out of stock, leading to frustration and disappointment.
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for rudeness and unprofessional behavior.
Pricing Concerns
Many customers found prices to be high, with some items significantly more expensive compared to competitors.
Store Cleanliness
The store was generally noted to be clean and well-organized, contributing positively to the shopping experience.
Pharmacy Praise
The pharmacy received consistent positive feedback for its friendly and efficient service.
TR
Taylor Robak
Nov 17, 2025
1.0
My shopping experience was horrible rude staff mary the cashier was absolutely awful im a polish woman. and I was speaking polish to my sister. And Mary the cashier looked at me and she quietly said to one of the bangers obviously cant speak English right in front of me corporate needs to be involved. And have a talk with her or fire her i was completely shocked.
AA
Adam
Oct 22, 2025
1.0
Don't bother going for the sale items. Always out. Sometimes out before the story even opens the day of the sale
RJ
Ryan Jeffries
Oct 13, 2025
4.0
Good location plenty of parking always eas of check out,meaning I never have to wait long in line
KK
klmr
Oct 11, 2025
1.0
Be aware of dates on EVERYTHING. I bought a $15 bottle of H3 Horse Heaven Hills red blend wine 10/10/2025. Get home to enjoy with the 3 prime tenderloins for a very important celebration...the wine is from 2019. It's vinegar now, horrible. What a waste of money. Disappointing that management can't instill that inventory be closely checked and rotated. Lazy comes to mind, why bother when customers will just get stuck with it. I've shopped the Bourbonnais location for over 30 years and it's useless now compared to what it used to be. I'm seriously done with this place. The whole store has declined in every aspect. When the moral of employees is effected it shows everywhere you look. NOBODY CARES. Please don't waste your time by replying with the "we're very sorry that happened and we'll be bringing it up with our team" garbage!!! UPDATE - 11/10 It's been a month since I quit going into Jewel, so it's also been a month of patronizing other grocery stores. Never dropping another dime in Mr. & Mrs. Jewel's pockets.
BH
Bill Hamann
Oct 7, 2025
4.0
I really like this store,but when I clip a coupon I don't get it taken of when I checkout
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 655 Main St NW, Bourbonnais, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 655 Main St NW, Bourbonnais, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
What COVID-19 vaccine policies does Jewel-Osco at 655 Main St NW follow?
This location requires a COVID-19 vaccine appointment based on local health department guidelines. Eligibility and scheduling information is available on www.jewelosco.com/covid-19.
What are the operating hours of Jewel-Osco in Bourbonnais, IL?
Jewel-Osco is open daily from 6:00 AM to midnight. Holiday hours vary; for example, it closes at 4:00 PM on Thanksgiving and is closed on Christmas Day.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
What payment methods are accepted at Jewel-Osco Bourbonnais?
Jewel-Osco accepts various payment options including Apple Pay, American Express, Visa, Mastercard, Discover, cash, and others.
Does this Jewel-Osco location have a pharmacy?
Yes, the Jewel-Osco at 655 Main St NW has a pharmacy available for prescriptions and immunizations.
What pickup and delivery services does Jewel-Osco offer?
They offer in-store pickup, curbside pickup, regular delivery, same-day delivery, and no-contact delivery services.
Can I send groceries as a gift through Jewel-Osco?
Yes, Jewel-Osco allows you to send groceries as gifts by selecting 'Make this order a gift' at checkout, and you can add a personalized message.
What services are available near Jewel-Osco that customers might find convenient?
Nearby services include Western Union for money transfers, TCF Bank for banking needs, and Redbox for movie rentals, making errands efficient when visiting Jewel-Osco.
Are there dining options close to Jewel-Osco for a meal before or after shopping?
Yes, nearby dining options include ZENSHI Handcrafted Sushi, Main Dynasty Chinese Restaurant, Pizza Hut, and Beef 'O' Brady's Bourbonnais offering a variety of cuisines.
Where can customers find beauty and salon services near Jewel-Osco?
Customers can visit nearby salons such as Bar Nails, Brow Threading Salon, Merle Norman Cosmetic Studio, Lee Nails, and Supercuts for beauty and salon services.