Jewel-Osco

4.3
1357 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 655 Main St NW, Bourbonnais, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (815) 929-0560. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
655 Main St NW, Bourbonnais, IL
60914, United States

Hours

Reviews

4.3
1,357 reviews
5 stars
781
4 stars
340
3 stars
111
2 stars
45
1 star
80

What are people saying?

AI-generated from recent customer reviews

Stock Issues

Customers frequently reported that sale items were out of stock, leading to frustration and disappointment.

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for rudeness and unprofessional behavior.

Pricing Concerns

Many customers found prices to be high, with some items significantly more expensive compared to competitors.

Store Cleanliness

The store was generally noted to be clean and well-organized, contributing positively to the shopping experience.

Pharmacy Praise

The pharmacy received consistent positive feedback for its friendly and efficient service.
  • TR
    Taylor Robak
    Nov 17, 2025
    1.0
    My shopping experience was horrible rude staff mary the cashier was absolutely awful im a polish woman. and I was speaking polish to my sister. And Mary the cashier looked at me and she quietly said to one of the bangers obviously cant speak English right in front of me corporate needs to be involved. And have a talk with her or fire her i was completely shocked.
  • AA
    Adam
    Oct 22, 2025
    1.0
    Don't bother going for the sale items. Always out. Sometimes out before the story even opens the day of the sale
  • RJ
    Ryan Jeffries
    Oct 13, 2025
    4.0
    Good location plenty of parking always eas of check out,meaning I never have to wait long in line
  • KK
    klmr
    Oct 11, 2025
    1.0
    Be aware of dates on EVERYTHING. I bought a $15 bottle of H3 Horse Heaven Hills red blend wine 10/10/2025. Get home to enjoy with the 3 prime tenderloins for a very important celebration...the wine is from 2019. It's vinegar now, horrible. What a waste of money. Disappointing that management can't instill that inventory be closely checked and rotated. Lazy comes to mind, why bother when customers will just get stuck with it. I've shopped the Bourbonnais location for over 30 years and it's useless now compared to what it used to be. I'm seriously done with this place. The whole store has declined in every aspect. When the moral of employees is effected it shows everywhere you look. NOBODY CARES. Please don't waste your time by replying with the "we're very sorry that happened and we'll be bringing it up with our team" garbage!!! UPDATE - 11/10 It's been a month since I quit going into Jewel, so it's also been a month of patronizing other grocery stores. Never dropping another dime in Mr. & Mrs. Jewel's pockets.
  • BH
    Bill Hamann
    Oct 7, 2025
    4.0
    I really like this store,but when I clip a coupon I don't get it taken of when I checkout

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!