Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bourbonnais, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders, leading to frustration and disappointment.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others experienced rudeness and poor attitudes.
Food Quality
Several reviews mentioned dissatisfaction with food quality, particularly stale donuts and poorly prepared items.
Speed of Service
While some customers appreciated quick service, others noted long wait times and inconsistent speed, especially during busy hours.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
GS
Goku Son
Dec 27, 2025
5.0
They were extremely busy but saw every order come out correctly and the lines kept moving both inside and outside good job DD Starbucks can’t do it like you
RR
rosalinda robles
Dec 24, 2025
2.0
They always mess up orders.
BT
Beth Thompson
Oct 13, 2025
2.0
I ordered the $6 meal deal via mobile app. My meal was not quite done when I arrived but once I received it I was very disappointed. I received two small pieces of bacon on my sandwich and after verifying on their menu, it looks like I should of received more than that!! The sourdough was so chewy and hard to eat. I always think the hashbrowns are soggy tasting; they are never crispy like you would think of a freshly made tater tot, and stuck together. As it seems that they are always served this way, I have just come to terms to believe that this is just the way their hashbrowns are supposed to be, just not my favorite. Most of the time my drink is ok but today it was just bland and too much water, no flavor and really no coffee. I don't stop at Dunkin often, and after this visit, I think it will be quite a while before I stop again. Otherwise, I think the gentleman who took care of me was very nice and professional. Other than the wait, I had no problem there!! The store seemed pretty clean and not too crazy busy inside, but still a steady flow of customers. Just not my favorite place for food
LT
Livia Throckmorton
Sep 30, 2025
5.0
$6 meal deal is a great value, and our drink were done within a minute or two of ordering.
DF
darrin faille
Sep 26, 2025
3.0
I come to this location perty much daily for a larger frozen mocha but over the last 3 months the quality of it has gone down it never taste the same and very watery its like milk just got one today and threw it out it tasted horrible only thing I can think of its because they have had a lrg turn around with employees also your drive Thur would go a little fast if they did less talking during the busy hours
What are the operating hours of Dunkin' in Bourbonnais, IL?
Dunkin' in Bourbonnais is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 4:00 AM to 7:00 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' in Bourbonnais offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin' Bourbonnais?
You can enjoy the new Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Can I order Dunkin' products ahead using the mobile app?
Yes, you can order ahead with the Dunkin’ mobile app for a fast grab and go experience.
What types of meals does Dunkin' Bourbonnais serve?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does Dunkin' in Bourbonnais have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there other places to eat nearby Dunkin' in Bourbonnais?
Yes, nearby dining options include Rosati’s Pizza, Subway, Culver's, Koi Asian Bistro, and Jr’s Chicken, offering a variety of cuisines for after or before your Dunkin' visit.
Where can I find nearby shops and services around Dunkin' Bourbonnais?
Nearby shops and services include Five Star Vapes & Tobacco for e-cigarettes, Ba Da Bloom Flower Shoppe for gifts, Premium Cuts barber salon, Diamond Nails salon, and Bourbonnais Pharmacy.
Is there a convenient place nearby where I can get mobile phone service?
Yes, the T-Mobile store is located nearby for your mobile phone needs.
What specialty items is Dunkin' Bourbonnais known for?
This Dunkin' location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.