Dunkin'

4.1
811 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bourbonnais, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
112 E Bethel Dr, Bourbonnais, IL
60914, United States

Hours

Reviews

4.1
811 reviews
5 stars
471
4 stars
150
3 stars
74
2 stars
31
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report friendly and helpful staff, while others mention rude behavior and poor attitudes.

Order Accuracy

Many customers express frustration with incorrect orders, indicating a consistent issue with order accuracy at this location.

Food Quality

Several reviews highlight dissatisfaction with food quality, particularly stale donuts and poorly prepared items.

Speed of Service

Service speed varies significantly; some customers appreciate quick service, while others report long wait times and delays.

Cleanliness

The cleanliness of the location receives positive remarks, although some reviews mention unsanitary practices.
  • BT
    Beth Thompson
    Oct 13, 2025
    2.0
    I ordered the $6 meal deal via mobile app. My meal was not quite done when I arrived but once I received it I was very disappointed. I received two small pieces of bacon on my sandwich and after verifying on their menu, it looks like I should of received more than that!! The sourdough was so chewy and hard to eat. I always think the hashbrowns are soggy tasting; they are never crispy like you would think of a freshly made tater tot, and stuck together. As it seems that they are always served this way, I have just come to terms to believe that this is just the way their hashbrowns are supposed to be, just not my favorite. Most of the time my drink is ok but today it was just bland and too much water, no flavor and really no coffee. I don't stop at Dunkin often, and after this visit, I think it will be quite a while before I stop again. Otherwise, I think the gentleman who took care of me was very nice and professional. Other than the wait, I had no problem there!! The store seemed pretty clean and not too crazy busy inside, but still a steady flow of customers. Just not my favorite place for food
  • LT
    Livia Throckmorton
    Sep 30, 2025
    5.0
    $6 meal deal is a great value, and our drink were done within a minute or two of ordering.
  • DF
    darrin faille
    Sep 26, 2025
    3.0
    I come to this location perty much daily for a larger frozen mocha but over the last 3 months the quality of it has gone down it never taste the same and very watery its like milk just got one today and threw it out it tasted horrible only thing I can think of its because they have had a lrg turn around with employees also your drive Thur would go a little fast if they did less talking during the busy hours
  • CC
    C Carlson
    Sep 21, 2025
    1.0
    Very filthy
  • JJ
    James Jurkovich
    Sep 19, 2025
    2.0
    They should change the name to Dunkin Drinks. Very little variety of donuts to choose from and they were definitely not fresh.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Bourbonnais, IL?

Dunkin' in Bourbonnais is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 4:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' in Bourbonnais offers both delivery and curbside pickup services.