Chipotle Mexican Grill

3.6
731 reviews
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About

Mexican Restaurant
Chipotle Bradley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1601 N State Route 50, Bourbonnais, IL
60914, United States

Hours

Reviews

3.6
731 reviews
5 stars
334
4 stars
136
3 stars
76
2 stars
39
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including bland flavors, cold food, and concerns about freshness.

Portion Sizes

Numerous customers complained about skimpy portion sizes, feeling that they were not getting value for their money.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.

Ingredient Availability

Customers noted that the location frequently ran out of key ingredients, impacting their orders and overall satisfaction.
  • DB
    Donna Bedeker
    3 days ago
    2.0
    Way overpriced. We got a carne asada bowl and a salad plus two drinks - total bill was $42. They forgot to tell us the guacamole & queso on the carne asada was extra. On top of that the carne asada meat was so tough my husband threw half of it away. It was his first visit to a Chipotle and needless to say, it will be his last.
  • LL
    levi
    Nov 14, 2025
    4.0
    Its cool. The food was good
  • TB
    Tracy Bullock
    Nov 7, 2025
    5.0
    Excellent
  • HO
    Harry ONeil
    Oct 30, 2025
    1.0
    Why anyone eats at these places is beyond me, it's just blah.
  • VP
    Vipul patel
    Oct 16, 2025
    1.0
    Worst service ever I seen in my entire life, I bought a Veggie bowl without grilled Veggies just because they out, no lettuce, no guacamole just because they out at 9:00 pm today, they said you can not sit inside just because they just sweep the floor they closed lobby at 9:00 but walking customers can take their food till today, I asked discount because I bought 2 Veggie bowl without any veggies, they don’t have any discount like that

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Bradley?

Chipotle Bradley is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Bradley located?

Chipotle Bradley is located at 1601 N State Route 50, Bourbonnais, IL 60914, US.