Chipotle Mexican Grill

3.6
741 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Bradley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1601 N State Route 50, Bourbonnais, IL
60914, United States

Hours

Reviews

3.6
741 reviews
5 stars
340
4 stars
137
3 stars
76
2 stars
40
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some staff being friendly while others displayed poor attitudes and unprofessional behavior.

Food Quality

Many reviews highlighted issues with food quality, including bland flavors, tough meat, and concerns about freshness.

Portion Sizes

Numerous customers expressed dissatisfaction with small portion sizes and being charged extra for minimal additions.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and concerns about food safety.

Ingredient Availability

Frequent complaints about the restaurant being out of key ingredients, leading to disappointing experiences.
  • LL
    Leon
    6 days ago
    2.0
    Its edible just have teenagers running it so not ideal
  • ML
    Miss_ La'Nae
    Dec 30, 2025
    5.0
    Always nice and clean, workers are friendly and services fast!
  • HK
    hyunsoo kim
    Dec 2, 2025
    5.0
    So fast and so professional All staffs here!!!!
  • CP
    Chris Piercy
    Nov 30, 2025
    1.0
    Two things irritated me about this place today. 1st. The big girl with the purple hair who was not wearing a nametag was very rude and snippy. 2nd. She put my food in a bowl and it got left on the counter for 7 minutes before my bowl was finished while she tried to figure things out. All this was while some guy was interrupting everyone while he was conducting an audit or doing inventory. And was made things worse was the cashier just sat at the register staring at the food growing cold and no one was helping to get the line of orders process. Terrible experience.
  • DB
    Donna Bedeker
    Nov 21, 2025
    2.0
    Way overpriced. We got a carne asada bowl and a salad plus two drinks - total bill was $42. They forgot to tell us the guacamole & queso on the carne asada was extra. On top of that the carne asada meat was so tough my husband threw half of it away. It was his first visit to a Chipotle and needless to say, it will be his last.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Bradley?

Chipotle Bradley is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Bradley located?

Chipotle Bradley is located at 1601 N State Route 50, Bourbonnais, IL 60914, US.