Service quality is inconsistent, with some customers praising attentive staff while others report long waits and unresponsive service.
Food Quality
Food quality varies, with some customers enjoying the wings and other dishes, while others complain about overcooked items and portion sizes.
Atmosphere
The atmosphere is generally positive, with many customers appreciating the sports viewing experience and lively environment.
Management Response
Management responsiveness is criticized, with reports of unaddressed complaints and lack of accountability for service issues.
Pricing Concerns
Customers express concerns about pricing, feeling that food quality does not match the cost, and some mention issues with promotions.
MM
megan mueller
2 days ago
1.0
They messed my online order person dping take out walked away and then I asked for manager she was no help. Never again up north they treat theircustomers better than my home town
EH
Emma Hiatt
Nov 16, 2025
5.0
Food was delicious and JoJo our server was very attentive, kind, and she made it overall an amazing experience even with two little ones!
JP
Jason Potacki
Oct 29, 2025
5.0
Had a wonderful time with my students at the Bourbonnais/Bradley location. Waitress, Lisa, and GM Jaime (i think) provided great hospitality. Thank you for the great experience and good food. Definitely will come back.
DD
Delia Dilbeck
Oct 14, 2025
5.0
Our waitress and bartender are always so polite and attentive. We never have a long wait for our drinks not our food. Thank you Lisa, Skyler and Julie for making our experience great each time
MM
Matt Marcotte
Oct 10, 2025
5.0
Amazing management for a chain and put me through quickly to a manager who resolved my order change request. Prompt and friendly.
Hadn’t had their cheese curds before they’re some of the best I’ve ever had. Including Wisconsin.