Wendy's

3.8
946 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
396 S. Bolingbrook Drive, Bolingbrook, IL
60440, United States

Hours

Reviews

3.8
946 reviews
5 stars
406
4 stars
208
3 stars
158
2 stars
43
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Multiple reviews highlighted issues with food quality, including cold, greasy, or improperly cooked items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items.
  • NM
    Nick McKee
    Dec 22, 2025
    1.0
    Could I call and ask about my missing nugget....sure. Do I want to spend 10 minutes on the phone about it....not really. Sad you have to check mobile orders like a homicide investigator these days
  • SW
    Sandi Williams
    Dec 16, 2025
    5.0
    Love their baked potatoes!
  • SJ
    S M Jr
    Nov 26, 2025
    5.0
    Awesome customer service!
  • MF
    Matt Faber
    Nov 16, 2025
    1.0
    Awful experience, was yelled at use the kiosk because they were too busy. Let me paint a pic, two cars in the drive thru and one other couple in the dining room. My breakfast sandwich was not even warm. Bathrooms were disgusting, and beer cans all over the sidewalk in front of the building.
  • DS
    David “Waynemay” Seitz
    Nov 8, 2025
    1.0
    Well Once again I sat in the drive thru @7:15am. No one answered to take my order. Evidently I drove off with out placing an order. If MCD wasn't in the opposite direction I would go there. They are more dependable during operating hours.

Frequently Asked Questions About Wendy's

Is 396 S. Bolingbrook Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 396 S. Bolingbrook Drive?

The drive-thru is open every day from 6:00 AM to 1:00 AM.