Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
942 reviews
5 stars
404
4 stars
206
3 stars
158
2 stars
43
1 star
131
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.
Food Quality
Several reviews mentioned issues with food quality, including greasy burgers, raw chicken, and old fries.
Service Speed
Many customers appreciated the fast service, especially in the drive-thru.
Order Accuracy
There were numerous complaints about incorrect orders and missing items.
Staff Attitude
Feedback on staff ranged from friendly and helpful to rude and unprofessional.
- MFMatt FaberNov 16, 20251.0Awful experience, was yelled at use the kiosk because they were too busy. Let me paint a pic, two cars in the drive thru and one other couple in the dining room. My breakfast sandwich was not even warm. Bathrooms were disgusting, and beer cans all over the sidewalk in front of the building.
- DSDavid “Waynemay” SeitzNov 8, 20251.0Well Once again I sat in the drive thru @7:15am. No one answered to take my order. Evidently I drove off with out placing an order. If MCD wasn't in the opposite direction I would go there. They are more dependable during operating hours.
- MCMonte CristoOct 31, 20251.0Why do I have to pay for condiments when I placed a order? People do not go here let this location starve and shutdown. Cause .55 is bs and he said it confidently like yeah its been that way
- SSStarSeekerOct 10, 20251.0Bolingbrook location ... The poor woman serving us was by herself Multitasking. there were a million flies all over the place. The tables were dirty , the pop machine had sticky pop all over it. The burger was the greasiest burger i ever had from any wendy's ever. Disgusting. Most Wendy's locations are pretty good.This one was not.
- CGcido gunzSep 6, 20251.0Went recently and tried to get keytag frosties I had suown them one onnmy k3ys and my wife's in my hand and still denied me my other free frosty now Idk what to tell my other kid cause how can I give one child something and not the other when i asked why and me being another Manger from a Wendy's I understand but to deny someone a free frosty with key tag is weird and I heard then in back the Manger called me "loco" when I knowing that means crazy it just crazy how all that for a frosty for a kid
Frequently Asked Questions About Wendy's
Is 396 S. Bolingbrook Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bolingbrook, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bolingbrook, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 783-8202.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 396 S. Bolingbrook Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Bolingbrook, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 396 S. Bolingbrook Drive?
The drive-thru is open every day from 6:00 AM to 1:00 AM.
Is the Wendy's location at 396 S. Bolingbrook Drive currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, breakfast is served here with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on S. Bolingbrook Drive?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer delivery and takeout services?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
How can I place an order online or via app for this Wendy's location?
You can order through the Wendy's app or at https://order.wendys.com by selecting this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Are there any gas stations near Wendy's at 396 S. Bolingbrook Drive where I can fill up my car?
Yes, nearby gas stations include Shell, Circle K, Mobil, and Speedway, convenient for fueling before or after your meal.
What nearby coffee shops can I visit around this Wendy's in Bolingbrook?
Circle K and Starbucks are nearby coffee shops where you can enjoy coffee or smoothies before or after dining at Wendy's.
Are there other restaurants near Wendy's at 396 S. Bolingbrook Drive I can consider?
Nearby restaurants include Denny's, Tasty Biscuit Pancake House, Family Square, Goat & Vine Restaurant + Winery, Cheddar's Scratch Kitchen, and Golden Chopsticks offering a variety of dining options.