Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews highlighted issues with food quality, including undercooked or overcooked items, lack of cheese, and overall dissatisfaction with taste.
Cleanliness
Several customers noted that the restaurant was dirty and in need of maintenance.
Customer Support
Customers expressed frustration with the lack of effective customer support, particularly regarding refunds and order corrections.
Mixed Experiences
While some customers praised the friendliness of staff and quick service during busy times, these positive experiences were overshadowed by the overall negative feedback.