Panera Bread

4.0
497 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bolingbrook is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1196 West Boughton Road, Bolingbrook, IL
60440, United States

Hours

Reviews

4.0
497 reviews
5 stars
268
4 stars
111
3 stars
45
2 stars
17
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with instances of rudeness and dismissive attitudes from staff, particularly from management.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food quality, including issues with freshness and portion sizes.

Cleanliness

The restaurant was generally noted as clean, but there were specific complaints about unsanitary conditions, particularly with drink machines.

Pricing

Customers expressed dissatisfaction with rising prices and smaller portion sizes, feeling that the value for money has decreased.

Atmosphere

The ambiance was described as uninviting and cramped, with some customers noting a need for better lighting and overall atmosphere.
  • LT
    Laura I. T
    Sep 25, 2025
    1.0
    I used to love going to Panera years ago. Unfortunately the food quality has not been the same (in MY opinion) and it's too expensive..The inside of the restaurant is so dark and depressin. It is definitely not as inviting as others.
  • CL
    COLT LOCKWOOD
    Sep 9, 2025
    5.0
    Drinks are good and they actually call your name out unlike Matteson IL
  • CC
    Clayton
    Jul 10, 2025
    3.0
    Clean, practically empty, air conditioning bumping high, 66+ dollars (fam of 4) lunch, sigh…..
  • MH
    Miss Horton
    Jul 8, 2025
    2.0
    This place lacks great, or subpar service, overall. I’ve visited this place for about a week now, and the only time I’ve gotten good service was when Kelise, Jacob, Kevin, Olivia, have been there. They really bring the service and Energy. They, alone, deserve 5 stars. Today, I ordered my usual egg sandwich and coffee. I told the young lady she did a great job yesterday with my sandwich, and thanked her. I believe the guy made my sandwich today. My eggs had green, red and blackish stuff on it. Upon handing me my food, I said “thank you.” He said, “have a good day.” No “thank you, and have a good day.” Very dismissive attitude. The dismissiveness made me feel unappreciated as a customer. Lastly, upon entering today, a worker looked at me for multiple seconds, and he didn’t say anything. A “welcome in. Good morning. Happy Tuesday,” or “someone will be right with you,” etc., all of this would’ve been an appropriate and professional greeting. Any customer visiting your establishment to spend money, especially on a daily basis like I do, is a privilege. An honor. Customers have options and it’s an honor to be chosen in this highly competitive market. I’m a consumer and entrepreneur and understand every aspect of a business transaction. This place needs, overall, customer service training.
  • MK
    Maheen Khan
    Jun 5, 2025
    1.0
    Lady was rude. Delivered my coffee to my car and said “really?? You couldn’t walk inside??” Don’t have the option then. Have better customer service. Idk her name but she’s old and had white curly hair. I would leave a 0 after that terrible experience

Frequently Asked Questions About Panera Bread

Does Panera Bread Bolingbrook accept reservations?

No, Panera Bread Bolingbrook does not accept reservations.

What are the hours of operation for Panera Bread Bolingbrook?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.