CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bolingbrook is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported poor service, with instances of rudeness and dismissive attitudes from staff, particularly from management.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food quality, including issues with freshness and portion sizes.
Cleanliness
The restaurant was generally noted as clean, but there were specific complaints about unsanitary conditions, particularly with drink machines.
Pricing
Customers expressed dissatisfaction with rising prices and smaller portion sizes, feeling that the value for money has decreased.
Atmosphere
The ambiance was described as uninviting and cramped, with some customers noting a need for better lighting and overall atmosphere.
LT
Laura I. T
Sep 25, 2025
1.0
I used to love going to Panera years ago. Unfortunately the food quality has not been the same (in MY opinion) and it's too expensive..The inside of the restaurant is so dark and depressin. It is definitely not as inviting as others.
CL
COLT LOCKWOOD
Sep 9, 2025
5.0
Drinks are good and they actually call your name out unlike Matteson IL
CC
Clayton
Jul 10, 2025
3.0
Clean, practically empty, air conditioning bumping high, 66+ dollars (fam of 4) lunch, sigh…..
MH
Miss Horton
Jul 8, 2025
2.0
This place lacks great, or subpar service, overall. I’ve visited this place for about a week now, and the only time I’ve gotten good service was when Kelise, Jacob, Kevin, Olivia, have been there. They really bring the service and Energy. They, alone, deserve 5 stars.
Today, I ordered my usual egg sandwich and coffee. I told the young lady she did a great job yesterday with my sandwich, and thanked her.
I believe the guy made my sandwich today. My eggs had green, red and blackish stuff on it. Upon handing me my food, I said “thank you.”
He said, “have a good day.” No “thank you, and have a good day.” Very dismissive attitude. The dismissiveness made me feel unappreciated as a customer.
Lastly, upon entering today, a worker looked at me for multiple seconds, and he didn’t say anything. A “welcome in. Good morning. Happy Tuesday,” or “someone will be right with you,” etc., all of this would’ve been an appropriate and professional greeting.
Any customer visiting your establishment to spend money, especially on a daily basis like I do, is a privilege. An honor. Customers have options and it’s an honor to be chosen in this highly competitive market. I’m a consumer and entrepreneur and understand every aspect of a business transaction.
This place needs, overall, customer service training.
MK
Maheen Khan
Jun 5, 2025
1.0
Lady was rude. Delivered my coffee to my car and said “really?? You couldn’t walk inside??” Don’t have the option then. Have better customer service. Idk her name but she’s old and had white curly hair. I would leave a 0 after that terrible experience
Does Panera Bread Bolingbrook accept reservations?
No, Panera Bread Bolingbrook does not accept reservations.
What are the hours of operation for Panera Bread Bolingbrook?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread Bolingbrook offer delivery and pickup services?
Yes, the location offers delivery and pick-up services but does not have a drive-thru or curbside pickup.
Can I order online using an app for Panera Bread Bolingbrook?
Yes, you can order using the Panera Bread app available on the Apple App Store or order online through their website for rapid pick-up or delivery.
What types of meals does Panera Bread Bolingbrook serve?
They serve breakfast, lunch, brunch, and dinner with a menu focused on soups, salads, sandwiches, and freshly baked breads.
What payment options are accepted at Panera Bread Bolingbrook?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Panera Bread Bolingbrook?
The dress code is casual, making it a comfortable place to dine or work with complimentary Wi-Fi.
Which nearby places can I visit before or after dining at Panera Bread Bolingbrook?
You can visit Taco Dale for Mexican food, Ilda's Ice Cream and Pastries for dessert, or European Wax Center for beauty services near Panera Bread Bolingbrook.
Where can I find grocery stores near Panera Bread Bolingbrook?
Nearby grocery stores include Jewel-Osco and Target Bolingbrook, perfect for shopping after your meal at Panera Bread.
What coffee shops are located near Panera Bread Bolingbrook?
Besides Panera Bread itself, Starbucks is a nearby coffee shop where you can enjoy additional beverage options.