McDonald's

3.5
1658 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
840 E Boughton Road, Bolingbrook, IL
60440, United States

Hours

Reviews

3.5
1,658 reviews
5 stars
615
4 stars
337
3 stars
287
2 stars
102
1 star
317

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly during night shifts, leading to a negative experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong specifications.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the kitchen.

Service Speed

Customers frequently noted long wait times in both the drive-thru and dining areas, contributing to frustration.
  • JC
    Jasmine Chang
    1 day ago
    1.0
    I order my meals from the APP, when I got my meals and ready to eat them was after 40 minutes. When they give the food to the customers they definitely didn't check the order.
  • KC
    Karlina Chavez
    Jan 2, 2026
    1.0
    Night crew was super rude, they were not welcoming at all.
  • HS
    Hannah Schillaci
    Jan 1, 2026
    5.0
    They were very very busy since they were almost the only place open on new years at that time in the night, food was still fresh, workers were nice, and they were getting food out very quickly
  • LG
    Leo Granados
    Dec 29, 2025
    4.0
    Drive thru person should be more friendly at the time a customer is ordering their food at the speeker
  • RS
    Randy Slovak
    Dec 20, 2025
    2.0
    People at this location don’t listen, pay attention, or care. Clearly don’t know how to read either. Kitchen crew needs to improve there skills. The guy who took my order got the order right. Everything I see on the screen was correct. It’s the kitchen workers that do not pay or attention or know how to read or something. I asked for 2 McDoubles, cheese, pickle, onion, and mac sauce only. What do I get? 2 McDoubles with cheese, onion, pickles, ketchup, mustard, and mac sauce. This is not the only time I’ve been here. I’ve been here 3 times within the last month and everytime I’ve had an issue. Definitely don’t go here at night around 8-9pm cause that’s more where your issues will come from. No one’s cares late at night. They will screw everything up and won’t even bother to care.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 840 E Boughton Road, Bolingbrook, IL?

The store is open daily from 5:00 AM to 11:00 PM.

Is the McDonald's at Bolingbrook location open for delivery at all times?

Yes, delivery is available 24/7 every day of the week.