McDonald's

3.5
1643 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
840 E Boughton Road, Bolingbrook, IL
60440, United States

Hours

Reviews

3.5
1,643 reviews
5 stars
610
4 stars
334
3 stars
287
2 stars
101
1 star
311

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with rude employees and a lack of professionalism being common complaints.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and concerns about food handling.

Wait Times

Customers frequently noted long wait times in the drive-thru and for food orders, leading to frustration.

Food Quality

While some reviews praised the food as hot and fresh, others reported receiving cold or poorly prepared items.
  • JM
    Josue Mukoka
    Nov 9, 2025
    5.0
    Helped us jump start our car
  • BQ
    Belal Qaderi
    Nov 8, 2025
    1.0
    The night crew is really bad, they show all kinds of attitudes they possibly can and they wouldnt even care about your orders
  • ES
    Eva Emylia smerz
    Oct 23, 2025
    2.0
    food and drinks are always good but need some better employees . very rude woman at the window , younger hispanic girl with dark hair with blonde lighter pieces by her ears . very disrespectful with minimal care on her customer service. some people weren’t raised right and have no manners and it shows . isn’t a very good look either !
  • ET
    Eric Thuneman
    Oct 19, 2025
    1.0
    This place is awful. Employees talk smack to customers, orders are always wrong!
  • JG
    Jessica Gowen
    Oct 19, 2025
    1.0
    I ordered DoorDash and I never received the quarter pounder. It’s not Doordashes fault because McDonald’s seals the bag.. but when calling they told me to tell DoorDash and they would not help me. All I am asking for is a credit or something.. but they refused to help me. Said it “wasn’t their problem” then they hung up on me. Don’t go to this location. Obviously they don’t care about customer service.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 840 E Boughton Road, Bolingbrook, IL?

The store is open daily from 5:00 AM to 11:00 PM.

Is the McDonald's at Bolingbrook location open for delivery at all times?

Yes, delivery is available 24/7 every day of the week.