Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,367 reviews
5 stars
457
4 stars
278
3 stars
220
2 stars
104
1 star
308
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
Several customers reported receiving expired or cold food, while others praised the freshness and taste of their meals.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of complaints.
Cleanliness
Some reviews noted that the restaurant was clean, while others mentioned dirty tables and unsanitary conditions.
Speed of Service
Customers frequently commented on slow service, particularly during busy times or late-night hours.
- LDLila D2 days ago3.0This location is honestly hit or miss, I have a pretty high tolerance for fast food but I’ve honestly had so many issues at this location in particular for over a year now. Teenage boy on phone in drive thru window, items missing, fries cold, whoever is taking orders is rarely listening properly, nuggets overcooked. Sometimes I have a good experience but honestly I think the last time I did was in early ish 2025. I come to this location pretty often because it’s right by my house and its by my gym. But there’s rarely a good consistency no matter when you go. Anytime I’ve had issues though its usually been resolved pretty fast and easily. This isn’t the location’s fault but corporate seriously needs to fix their app. A lot of my issues would be resolved if the app was better functioning. Overall biggest recommendation to management at this location is to just put someone better on the order screen because that’s where I feel like I have the most issues whenever I go
- CCCaitlin4 days ago5.0I believe it was the assistant manager, but the guy who took my order (dine in) was polite, friendly and professional. Great experience
- HPHanna Pichenko5 days ago1.0The service was terrible. This kind of staff should not be working with people.
- ALAlondra LopezNov 16, 20251.01 star for the “manager” working at 11:20 PM, we pull to tell the lady who seemed middle eastern, could not speak English clearly, we READ HER THE CODE, she said “pull forward” like her voice exactly. And as we pull up we pass the 1st window, they said we were good, then the second window she comes up and says “no sorry you have to read code” like I’m sorry???? Did you miss the part where you told us to pull forward? We call her to complain, and the first thing she answers “what do you need”. The WORST customer experience we’ve ever had at a McDonalds. I really hope she gets fired because she’s the worst I’ve ever heard of
- MJMiranda JNov 13, 20251.0I wouldn’t even give this place a 1 star. Horrible! I put no lettuce because I am severely allergic to it and when I opened my order it was covered in lettuce. I ended up in the hospital. Please make sure night crew isn’t being petty putting extra things when not asked. This is crazy, absolutely ridiculous.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's in Bolingbrook, IL?
Delivery is available Monday from 4:00 AM to 10:30 PM and Tuesday to Wednesday from 5:00 AM to 10:30 PM. On Thursday to Sunday, delivery hours extend overnight until 3:59 AM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open 24 hours every day of the week.
What pickup and delivery services does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at McDonald's in Bolingbrook?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What time is McDonald's open to customers in Bolingbrook, IL?
The restaurant is open 24 hours every day of the week.
Can I order McDonald's using a mobile app?
Yes, you can order through the McDonald's app available on both the Apple App Store and Google Play Store.
Where can I view the full McDonald's menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby places of interest if I visit McDonald's in Bolingbrook?
Nearby places include Whalon Lake Will County Forest Preserve for outdoor activities, Boston Market for American dining, and ALDI USA for grocery shopping.
How can nearby transit and local businesses help me during my visit to McDonald's?
You can use local banks like Standard Bank and Trust Co. or Old National Bank for financial needs, and enjoy nearby cafes like Starbucks Coffee or Fuel Up Energy Cafe before or after your meal.
Are there places nearby McDonald's in Bolingbrook for beauty and wellness services?
Yes, Diya's Threading & Waxing Salon and Zeda Nails & Spa are nearby for beauty and wellness needs.