Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness and Environment
Several reviews mentioned cleanliness issues and an unwelcoming atmosphere, with some describing the location as cold and sterile.
Food Quality
Customers frequently complained about cold food and inconsistent quality, with some items described as stale or poorly prepared.
Speed of Service
Multiple reviews noted long wait times for orders, both in the drive-thru and inside the restaurant.
JM
Jessica Mcclinton
Feb 12, 2026
5.0
Ordered a lot of food and they were spot on
TT
Tony
Feb 7, 2026
2.0
The food is good when they remember to place everything in the bag. Please double check your order before you leave. If you use door dash at this location they are known for not handing all the bags to the driver leaving you with half of your food order. This location wants you to place your orders on kiosks and not have to deal with real people so all employees are hiding in the back. You could wait 10 minutes to speak to someone at this location. When I have issues where I did not get all my food the managers here are not very willing to help resolve the issue. Lots of attitude and hesitation.
MR
Monesha Reed
Jan 16, 2026
1.0
So I actually liked going to this McDonald’s but not anymore. I ask for extra sauce all the time and they never give it to me but they surely make it they mission to charge me .40 cent everytime and the lady who is at the counter she acts like she doesn’t wanna give it or act like someone is lying. Try to make people food how they ask and not always rushing.
KK
Kirstie Kwong
Jan 15, 2026
1.0
Worse Mcdonald’s ever. I tried not to put any bad review, but I would strongly recommend going to another McDonald’s. I have had over 4times where they forgot some part of the meal. Today is much worse. I have a whole piece of eggshell in the sandwich.
When I call to ask for assistance, I got screamed at for every time I speak the Mcdonalds associate wasnt able to hear me clearly. Then she hang up.
NA
Nancy Avalos
Jan 14, 2026
5.0
No e tenido inconveniente caliente y rápido
Amables
What are the operating hours for McDonald's in Bolingbrook, IL?
McDonald's in Bolingbrook is open daily from 5:00 AM to 11:00 PM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does McDonald's in Bolingbrook offer delivery services?
Yes, McDonald's offers delivery services daily from 5:00 AM to 11:00 PM through their online order link.
Is there a drive-thru available at this McDonald's location?
Yes, there is a drive-thru service available daily from 5:00 AM to 11:00 PM, with extended hours until 2:00 AM on Fridays and Saturdays.
Can I order from McDonald's mobile app?
Yes, you can order using the McDonald's App available for both iOS and Android devices.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer to customers?
This location offers DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Is curbside pickup available at McDonald's in Bolingbrook?
Yes, curbside pickup is available as one of the pickup and delivery services.
What nearby discount stores are close to McDonald's?
Family Dollar and Go Big Discounts, LLC are nearby discount stores where customers can shop while visiting the area.
Are there any fitness or wellness studios near McDonald's?
HOTWORX - Bolingbrook, IL is a yoga studio located near McDonald's, ideal for customers looking for wellness activities before or after their meal.
What other dining options are near McDonald's in Bolingbrook?
Customers can explore nearby dining options such as El Burrito Loco (Mexican restaurant), Neveria Michoacana LLC (ice cream shop), Golden Gate (Chinese restaurant), Domino's (pizza restaurant), and White Castle (fast food).
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