Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,871 reviews
5 stars
666
4 stars
379
3 stars
297
2 stars
135
1 star
394
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Temperature
Many reviews mentioned that food was often served cold or not fresh, leading to dissatisfaction.
Ordering Process
The kiosk ordering system was criticized for being impersonal and causing issues with order accuracy.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and playgrounds.
Management Issues
Several reviews highlighted poor management practices, including lack of supervision and unprofessional behavior from staff.
- DTDan Tyranowski4 days ago2.0There's no menu boards inside, and the people working there do their best to ignore customers lining up in front of the "display" register. That whole area is designed to shield customers from the back of house. This also makes it much more difficult to get refills on drinks, which must be how they want it. The customer accessible fountain dispenser inside was taken away. Drive through is mostly OK. When it is flowing, it's good. When it backs up, for whatever reason, it's bad. Similar changes/ experiences at other McDonald's locations as far as going inside is concerned. Which isn't great when your vehicle doesn't fit in the drive through and have to go inside.
- JSJahn SarkariaNov 4, 20251.0The place was dirty, the cashier was rude, the food was cold, and they forgot my fries and nuggets, I don't ask for much
- ASAaliah SanchezNov 2, 20255.0The night crew is amazing, especially Luis and his bright personality. Will come here again!
- DDDareOct 31, 20254.0Would be good if the corporation didn't make the place so cold and sterile and human less. Feels like a doctor's clinic!! What happened to the McDonald's of my youth?!! Bring back the color, the life, the human touch!!!!
- DPDennis PhamOct 29, 20255.0This establishment operates very well throughout all hours of the day. Drive-thru always moves quick and my orders have not been incorrect. The interior dining room is well kept, however you must order via kiosk. There is one register for manual ordering however no digital menu screens.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Bolingbrook, IL?
McDonald's in Bolingbrook is open daily from 5:00 AM to 11:00 PM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does McDonald's in Bolingbrook offer delivery services?
Yes, McDonald's offers delivery services daily from 5:00 AM to 11:00 PM through their online order link.
Is there a drive-thru available at this McDonald's location?
Yes, there is a drive-thru service available daily from 5:00 AM to 11:00 PM, with extended hours until 2:00 AM on Fridays and Saturdays.
Can I order from McDonald's mobile app?
Yes, you can order using the McDonald's App available for both iOS and Android devices.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer to customers?
This location offers DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Is curbside pickup available at McDonald's in Bolingbrook?
Yes, curbside pickup is available as one of the pickup and delivery services.
What nearby discount stores are close to McDonald's?
Family Dollar and Go Big Discounts, LLC are nearby discount stores where customers can shop while visiting the area.
Are there any fitness or wellness studios near McDonald's?
HOTWORX - Bolingbrook, IL is a yoga studio located near McDonald's, ideal for customers looking for wellness activities before or after their meal.
What other dining options are near McDonald's in Bolingbrook?
Customers can explore nearby dining options such as El Burrito Loco (Mexican restaurant), Neveria Michoacana LLC (ice cream shop), Golden Gate (Chinese restaurant), Domino's (pizza restaurant), and White Castle (fast food).