McDonald's

3.4
1880 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 N Bolingbrook Dr, Bolingbrook, IL
60440, United States

Hours

Reviews

3.4
1,880 reviews
5 stars
668
4 stars
380
3 stars
298
2 stars
136
1 star
398

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Some customers noted cleanliness issues within the restaurant, while others mentioned it was well-kept.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items.

Drive-Thru Efficiency

The drive-thru service received mixed reviews, with some praising its speed while others experienced long waits.
  • AD
    Anthony Dimonte
    Dec 30, 2025
    1.0
    This has got to be the worse McDonald's ever! Consistently the food here is terrible! Will not return. I truly hope Corp takes over.
  • MC
    Michelle Carmen
    Dec 23, 2025
    1.0
    Extremely rude, I was waiting for my order in the curbside pick up for over 20 minutes. When I went to the door they were close. This was not a late time by the way. All the workers sitting down gestured around the corner. I went knocked again and a man stated at me and pointed to the drive through. I called and they said it was coming out. Such terrible service. I’ll be calling hire ups in this.
  • MG
    Mary, Gutierrez.
    Dec 13, 2025
    2.0
    Was a Hair in my oatmeal… Salió un pelo en mi Avena
  • SS
    Sox_girl
    Dec 8, 2025
    3.0
    I gave this location 3 stars because I have only ordered thru the drive thru. Breakfast order was good and they make the best sweet ice tea in my opinion.
  • DT
    Dan Tyranowski
    Nov 20, 2025
    2.0
    There's no menu boards inside, and the people working there do their best to ignore customers lining up in front of the "display" register. That whole area is designed to shield customers from the back of house. This also makes it much more difficult to get refills on drinks, which must be how they want it. The customer accessible fountain dispenser inside was taken away. Drive through is mostly OK. When it is flowing, it's good. When it backs up, for whatever reason, it's bad. Similar changes/ experiences at other McDonald's locations as far as going inside is concerned. Which isn't great when your vehicle doesn't fit in the drive through and have to go inside.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bolingbrook, IL?

McDonald's in Bolingbrook is open daily from 5:00 AM to 11:00 PM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does McDonald's in Bolingbrook offer delivery services?

Yes, McDonald's offers delivery services daily from 5:00 AM to 11:00 PM through their online order link.