Jimmy John's

3.8
196 reviews

About

Sandwich Restaurant

Location

Jimmy John's
718 E Boughton Rd, Bolingbrook, IL
60440, United States

Hours

Reviews

3.8
196 reviews
5 stars
105
4 stars
31
3 stars
9
2 stars
13
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional service, with many expressing dissatisfaction with staff attitudes and order handling.

Delivery Issues

Numerous reviews highlighted significant delays in delivery times, often exceeding the promised 'freaky fast' service, leading to frustration among customers.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and incorrect sandwich preparations, contributing to overall dissatisfaction.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others noted inconsistencies in portion sizes and quality, particularly regarding meat quantities.
  • AY
    Abishek Yadav
    5 days ago
    1.0
    Immature staff don’t know how to communicate amicably. Can’t explain how some rewards from account in app cannot be used in store. Calling me out to have an attitude when called out the JJ rewards system doesn’t make sense.
  • MB
    Michael Bagger
    Aug 4, 2025
    5.0
    Freaky fast and delicious.
  • PS
    Peggy Sullivan
    Sep 1, 2020
    5.0
    Fresh soft bread. Tomatoes that taste like tomatoes. Crisp lettuce and turkey that actually taste like turkey. Definitely worth going back again and again