Jimmy John's

Reviews

• JM

  Josh Martinez

  Feb 25, 2026
  1.0
  Half the staff refuses to toast my sandwich while the other half has no problem doing so. It would hurt absolutely NOBODY to run ANY sandwich through the toaster when requested. Why even have the toaster..? (3/8/26) To the Owner of Jimmy John's, I appreciate your response to my previous review and hope it reflects a genuine commitment to customer satisfaction. Although I'm still not sure why toasting a sandwich would be an issue, I would be happy to replace my previous complaints with a glowing review if I can order a toasted sandwich without any issues on my next visit, as I believe your staff are friendly and hardworking.
• LR

  Lovely Renfro

  Feb 19, 2026
  2.0
  I usually don’t order from this store but i ordered from them on the 14th of this month and they messed my bf food up. I called and got a credit for a new sandwich, cool. So today after work i go up there to use my free credit as well as my free sandwich reward. I get in there and you can tell the staff wasn’t having a great day. Very dry service. I tell them i have a credit for a free sandwich but the manager who gave said credit didn’t give her name. They look up my account and the cashier says “could it be under another number?” I said no it should be under there we came like a week ago. She says she doesn’t see it. Her manager (I’m assuming) looks over her shoulder and says “we only have a credit from the 14th is that the visit you’re referring to” i said that sound about accurate. I tell them i was it to exact same way i ordered it on the 14th and added 2 additional sandwiches. I asked if i could use my free sandwich reward and they tell me i have to redeem it. I found that weird because ive been able to use my rewards in store without redeeming them on the app. I questioned it a little and the manager has a real snobby attitude about not accepting my rewards so i said whatever and paid for my food. I got home and started to eat my sandwich but everything keeps falling off. Weird for jimmy John’s since the scoop out the bread to keep the topping on the sandwich. I turn my sandwich to the side to check it and sure enough it’s not scooped, all of my toppings are falling off and honestly I’m upset because now I’m struggling to even keep my sandwich together. I’ve only ever ordered from this location a total of 3 times and each time it’s a not great experience. Idk who the store manager is over there but please talk to your crew. They genuinely seem to hate their jobs and are taking it out on our sandwiches. Looks like I’ll be going back to Weber
• RM

  Riah Murry

  Feb 16, 2026
  5.0
  I went to this establishment twice, and was not disappointed. The place is clean, decent and in order. The staff are friendly and welcoming. The food is good and have many different options for everyone. I'd also like to shout out to Raymond who took my order today. I was very happy with the service and would recommend!
• AY

  Abishek Yadav

  Jan 7, 2026
  1.0
  Immature staff don’t know how to communicate amicably. Can’t explain how some rewards from account in app cannot be used in store. Calling me out to have an attitude when called out the JJ rewards system doesn’t make sense.
• SP

  Susy Pequeno

  Sep 21, 2019
  1.0
  Ordered at 3:07pm and at 3:47pm still no Jimmy John's. I thought they were freaky fast especially only being 2.2 miles away. It's a sandwich not a fancy sitdown restaurant. I wish I could give no stars. I hope they don't expect a tip.