Five Guys

4.2
828 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 741 E. Boughton Road in Bolingbrook is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
741 E. Boughton Road, Bolingbrook, IL
60440, United States

Hours

Reviews

4.2
828 reviews
5 stars
455
4 stars
209
3 stars
92
2 stars
27
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the burgers and fries, though some noted inconsistencies in quality and preparation.

Pricing

Many customers felt the prices were too high for the portion sizes and quality, with several mentioning they could find better value elsewhere.

Service Issues

There were multiple complaints about slow service, incorrect orders, and staff not following hygiene practices, impacting the overall dining experience.

Atmosphere

The restaurant's cleanliness and temperature were criticized, with some customers finding it too cold and others noting cleanliness issues.

Customer Experience

While some customers had positive interactions with staff, others reported rude service and dissatisfaction with how issues were handled.
  • RB
    Rhonda Barnes
    Nov 16, 2025
    5.0
    I love Five Guys burger and fries! They do a great job keeping my food safe for me to eat (dietary restrictions.)
  • KS
    Karen Schnelle
    Oct 14, 2025
    5.0
    Excellent burgers made fresh. Generous portions.
  • CC
    Conor Caplice
    Oct 4, 2025
    4.0
    It's a great burger and fries; but it's definitely on the pricier side of existing alternatives and available options. The milkshakes always struck me as being weirdly small considering how much you're paying for it. Overall it's good but pricey. With places like Wayback Burgers offering burgers that are as good or better at a lower price point, Five Guys finally has some competition.
  • TM
    Tufan M
    Oct 2, 2025
    1.0
    It’s too cold inside maybe 65 degrees, had to eat under the sun because of that, employees don’t change the temperature…
  • MD
    My Life - DIY
    Sep 19, 2025
    5.0
    Pricey but soooo worth it! I get mine on a lettuce bun being gluten-free. They also have an option of a bowel. The fries and shakes are amazing! Such a treat! And free peanuts 🥜 while you wait or dine in

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.