Dunkin'

3.6
483 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bolingbrook, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
760 S Weber Rd, Bolingbrook, IL
60490, United States

Hours

Reviews

3.6
483 reviews
5 stars
218
4 stars
92
3 stars
38
2 stars
32
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and incorrect orders, leading to frustration and disappointment.

Order Accuracy

Many reviews highlighted issues with order accuracy, with customers frequently receiving incorrect items or poorly prepared food.

Cleanliness

While some customers praised the cleanliness of the location, others noted unsanitary conditions and a lack of attention to cleanliness.

Coffee Quality

Several customers expressed dissatisfaction with the quality of coffee, describing it as watered down, bitter, or poorly made.

Staff Attitude

Feedback indicated a generally negative attitude among staff, with reports of employees appearing disinterested or unfriendly towards customers.
  • HH
    Hope Hanson
    Nov 13, 2025
    5.0
    I’ve recently given this dunken another chance after many failed experiences over the past year. Service was usually so slow and terrible I just drove further to the next Dunken. After an associate at work told they were under new management, I stopped in and gave it a try. I was very pleased with the service and the manger Jessica was front and center for everyone in line. It was a very pleasant experience and I’m so grateful that they have turned it around because this location is closest to my job where 350 people are employed.
  • MM
    Melissa M
    Nov 13, 2025
    5.0
    The most friendliest staff!!!! My order was done very quick and the restaurant is spotless! All the bad reviews seem to be from people who already came in with a negative mindset or think they own the staff! This is the first Dunkin I’ve had a positive experience at 10/10 recommend!! Parking lot is very spacious and they also have a drive thru.
  • BB
    Brylle Bentulan
    Nov 8, 2025
    5.0
    Jessica is the best manager by far at this location and turned the place around.
  • DB
    D. Bee
    Oct 22, 2025
    1.0
    Well I don't go to dunkin' ever since the time I ordered a crawler that had a snot on it and they said oh would you like another without any regard for how disgusting that was But today I went to one because it was right next to where I was going and I had some extra time so I thought I would simply get a coffee. The woman said okay let me start over. Twice. When I was ordering a large decaf latte with skim milk. Come on. I don't understand why she couldn't get that. I ended up saying never mind and I drove away. I think it's a Dunkin thing. And as I'm going to put this review I see that their reviews are at 3.6. I get it.
  • LF
    luis flores
    Oct 2, 2025
    1.0
    Don't bother in going to this place. The people working there never prepare the drinks like there suppose to. It' the first time I'm leaving a bad review because it' happen to me for the third time. VERY DISSAPOINTING!

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Bolingbrook, IL?

Dunkin' in Bolingbrook, IL is open Monday through Saturday from 4:00 AM to 7:30 PM and on Sunday from 5:00 AM to 6:30 PM.

Does Dunkin' in Bolingbrook offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.