Chipotle Mexican Grill

3.3
931 reviews
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About

Mexican Restaurant
Chipotle Boughton Road Bolingbrook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
750 Janes Ave, Bolingbrook, IL
60440, United States

Hours

Reviews

3.3
931 reviews
5 stars
365
4 stars
167
3 stars
77
2 stars
69
1 star
253

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and a filthy kitchen.

Service Quality

Customers frequently reported poor service, including rude staff, lack of acknowledgment, and long wait times.

Food Quality

Many reviews mentioned cold food, small portion sizes, and inconsistent quality, with some customers experiencing food safety concerns.

Staff Attitude

Numerous comments indicated that staff appeared disinterested or unprofessional, contributing to a negative dining experience.

Order Accuracy

Several customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.
  • KD
    kaitlyn dunagan
    Nov 16, 2025
    1.0
    i was trying to contact the store to make an edit to my order but no one even bothered to answer the phone. also HATE HATE the ai bot but not the employees fault. yall should be answering ur phone tho frfr
  • TL
    Tom A. Lygnugaris
    Nov 12, 2025
    1.0
    I don't know what is going on with this location, but last 5 times I had lunch here in 2 months, meat was always too salty
  • JC
    Joshua Caban
    Nov 11, 2025
    5.0
    Javae khalise and anthony are all amazing team work is superb we need more teams like this in America
  • QQ
    Qasem
    Nov 8, 2025
    5.0
    I previously had a poor experience here but decided to give it another try. This time, a gentleman named Amir went above and beyond. When I mentioned our pork allergy, he immediately changed his gloves and thoroughly cleaned his station. He was professional, attentive, and genuinely kind throughout. Thanks to his excellent attitude and care, I’m willing to give this place another chance.
  • EG
    esmeralda gutierrez
    Oct 24, 2025
    1.0
    Second and last time coming here. I made a mobile order for a burrito bowl and got like 3 pieces of chicken on my bowl. And they were cold. The rice was raw and uncooked I had hard pieces almost thought I was chewing a tooth. The beans were crunchy. I got spinach instead of romaine lettuce? Waste of money.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill on Boughton Road in Bolingbrook?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Bolingbrook, IL?

It is located at 750 Janes Ave, Bolingbrook, IL 60440.