Business Details
About
Liquor Store
Chicago family owned since 1948, Binny’s Beverage Depot is the Midwest’s largest wine, spirits and beer superstore. Our 45+ Illinois locations offer the lowest prices and widest selection around. If you can’t find it at Binny’s, it’s probably not worth drinking™
Location
Binny's Beverage Depot - Bolingbrook
639 E. Boughton Road, Bolingbrook, IL
60440, United States
Hours
Reviews
4.6
1,332 reviews
5 stars
1,008
4 stars
249
3 stars
34
2 stars12
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some staff being helpful and friendly, while others are reported as rude and unhelpful.
Selection Variety
Customers appreciate the wide selection of beverages, including wines, spirits, and craft beers, although some noted specific items were unavailable.
Privacy Concerns
Multiple reviews express concerns about invasive ID checks for non-alcoholic purchases, raising issues about customer privacy and staff training.
Store Experience
The store is generally described as well-organized and clean, but some customers reported poor management and negative experiences during busy times.
- LGL GDec 25, 20251.0I visited this Binny's for the first time to buy a non-alcoholic beverage and was unnecessarily asked for my ID, which the employee scanned into their system without my consent. When I questioned it, he falsely claims they had carded me before, even though it was my first visit. Too lazy to actually take the time to read the item, he just asked for my ID because it was easier for him to do that instead of slow and look at the actual item. Other reviews suggest this is a pattern at this location, with staff asking for ID for trivial purposes like chips. This is invasive, unnecessary, and disrespectful, and raises serious concerns about privacy and customer treatment. I have formally contact Binny's corporate office and requested written confirmation that my personal information was not retained. Its one thing to ask for an ID for alcoholic purchases, but another to ask for non-alcoholic purchases as IL law does not require this for such transactions. Binny's need to train their employees to pay attention to the item being purchased, rather than make assumptions because you hired someone who too lazy and/or bothered to pay attention. I am writing this review to warn other customers of the conduct at Binny's and in NO way will remove my review from this business. I expect a formal, written response to the items I requested and if information is not given in a satisfactory way, I will continue to escalate this matter as needed.
- AAAmyDec 24, 20255.0Peter saved me from making a trip to Walmart. Great staff. Highly recommend this store
- O3Operator 35Dec 23, 20255.0Martin was a great help. Hes very knowledgeable about the wines and on top of getting stock. Thank you sir
- KKkaddsolutionsDec 22, 20251.0Ok, I thought they would have a bigger selection, they did not have the Jack Daniel’s Heritage Toasted Single Barrel I was looking for
- DADyreese AngelDec 10, 20251.0Disappointing. I was ready to spend well over a thousand dollars here for a surprise party we were shopping for and just about everyone but the cashier fell short. Sadly even the manager lacks any form of customer service knowledge it seems when he acted like he couldn’t even be bothered. I would recommend trying other locations before this on because it seems to be an ongoing thing here.
Frequently Asked Questions About Binny's Beverage Depot - Bolingbrook
What are the operating hours of Binny's Beverage Depot in Bolingbrook?
Binny's Beverage Depot in Bolingbrook is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
What services does Binny's Beverage Depot - Bolingbrook offer for order pickup and delivery?
Binny's Beverage Depot in Bolingbrook offers in-store shopping, curbside pickup, and delivery services.
Where is Binny's Beverage Depot located in Bolingbrook?
It is located at 639 E. Boughton Road, Bolingbrook, IL 60440, United States.
How long has Binny's Beverage Depot been family owned?
Binny's Beverage Depot has been Chicago family owned since 1948.
What types of products can I find at Binny's Beverage Depot - Bolingbrook?
Binny's offers a wide selection of wine, spirits, and beer, being the Midwest's largest beverage superstore with over 45 locations in Illinois.
How can I contact Binny's Beverage Depot in Bolingbrook for inquiries?
You can contact them by phone at +1 630-972-1187 or email bolingbrook@binnys.com.
Does Binny's Beverage Depot - Bolingbrook have an online ordering option?
Yes, you can shop online and place orders at https://www.binnys.com.
What nearby shopping options are available around Binny's Beverage Depot - Bolingbrook?
Nearby shopping includes Champs Sports for shoes, Chicago Code for men's clothing, and Victoria's Secret for lingerie and women's clothing.
Are there any dining options close to Binny's Beverage Depot in Bolingbrook?
Yes, nearby dining options include Tamari Japanese Kitchen, Francesca's at the Promenade, Gordon Biersch Brewery Restaurant, Rock Bottom Restaurant & Brewery, and The Beer Market.
What entertainment or family activities are near Binny's Beverage Depot in Bolingbrook?
Family-friendly and entertainment options nearby include FunFlatables - Bolingbrook indoor playcenter and Prince Arcades for arcade gaming.