Krispy Kreme

4.1
1066 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Bloomington.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
201 North Veterans Pkwy, Bloomington, IL
61704, United States

Hours

Reviews

4.1
1,066 reviews
5 stars
676
4 stars
155
3 stars
62
2 stars
46
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Inventory Problems

Many reviews highlighted frequent shortages of popular donuts, especially glazed and specialty items, leading to customer frustration.

Quality of Donuts

While some customers praised the taste and freshness of the donuts, others noted inconsistencies in quality, such as donuts being stale or poorly made.

Management Concerns

Several reviews pointed to management issues, including inadequate staffing and poor inventory management, contributing to a negative customer experience.

Positive Staff Interactions

Despite the negative feedback, some customers mentioned positive interactions with specific staff members who provided excellent service.
  • CC
    C
    Jan 3, 2026
    1.0
    Outside of the building, you can't drive through because of potholes and orange cones and parked trucks. The menu on the drive thru is wrong. We were greeted on the intercom but then waited several minutes to order while nobody else was in the building. We go to Krispy Kreme periodically because the doughnuts are fresh. The box we were given was frozen doughnuts. Not a great experience.
  • AW
    Ashley Waddington
    Jan 2, 2026
    5.0
    My daughter and I visited this location today. Our first time inside the store also! We were greeted by Kenton. His patience and kindness was exemplary and he was very helpful to us. There should be more individuals like him in the world. He made our experience in store today an enjoyable one. Of course not to downplay the rest of the team who were also very great and helpful!
  • HF
    Helena Fitzgerald
    Dec 23, 2025
    5.0
    Upon entering, the store is super clean and the friendly staff hands you a fresh made donut for you to enjoy while you have the great debate on which donuts to buy. They offer military discount and though it might not be much it's enough to buy more donuts with🤤
  • SS
    stonesbox
    Dec 20, 2025
    1.0
    It’s 1:19 pm, we are the only customer car in the lot, there’s no one in the drive through, and we only customers in the “lobby”…and we wait. No one a knowledges us. As a matter of fact the gal wearing the headset walks away from the cash register and walks to the back. I guess clean up after the morning rush is more important so we walk out. Unserved and unhappy. I guess we didn’t need doughnuts after all.
  • LM
    Luis Magana
    Dec 16, 2025
    1.0
    Can’t complain about the donuts, they are good, but this online ordering experience is beyond frustrating. This is not the first time I place an order ahead, show up to the store, and they tell me they don’t have the donuts I ordered. So you waste your time driving there just to hear “sorry you can get a refund in 2–3 days or you can take whatever we have.” What’s the point of ordering online if you can’t guarantee the order? If you’re out of items, don’t let people place the order in the first place. Total waste of time.

Frequently Asked Questions About Krispy Kreme

What are the regular opening hours for Krispy Kreme in Bloomington?

Krispy Kreme in Bloomington is open daily from 6:00 AM to 9:00 PM.

During which hours is the drive-through service available at Krispy Kreme?

The drive-through is open every day from 6:00 AM to 9:00 PM.