Krispy Kreme

4.2
1044 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Bloomington.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
201 North Veterans Pkwy, Bloomington, IL
61704, United States

Hours

Reviews

4.2
1,044 reviews
5 stars
667
4 stars
153
3 stars
63
2 stars
45
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, leading to a poor customer experience.

Product Availability

Customers frequently reported that many popular donuts were out of stock, causing disappointment.

Order Accuracy

Several customers experienced issues with incorrect orders and poor handling of their requests.

Management Issues

Feedback indicated a lack of effective management, particularly regarding staffing and inventory control.

Quality of Donuts

While many praised the taste of the donuts, there were complaints about inconsistency in quality and freshness.
  • AL
    Andrew Lankston
    Nov 15, 2025
    1.0
    Every time I come here the workers are so rude. Today I ask for a strawberry donut and they're out at 9Am. I drive 45 min just to have some rude girl telling me "we don't have those, we don't make those" then gives me chocolate with sprinkles and puts the most amount of sprinkles I've ever seen. The loaded the bottom of all of my dozen donuts with sprinkles... Like why?
  • SS
    Shimuzu S
    Nov 8, 2025
    1.0
    Rude!!! Was walking up to enter the lobby an hour before they closed and one of the workers sped to door right before we got there and locked it and ran away….ig the lobby closes an hour before the drive thru closes but maybe tell us instead of locking the door in our face??? Then we went through the drive through and were informed they had absolutely nothing left besides plain.
  • HD
    Holly Davis
    Nov 8, 2025
    1.0
    The drive thru service the last 3 times I've been there has been HORRIBLE. Customers dont matter in the drive thru. Waited for a dozen donuts while they took care of the inside customers.
  • MA
    Michael Anderson
    Oct 22, 2025
    1.0
    Very rude female taking orders at drive through. My wife was with me. Neither one of us could believe the attitude the girl taking orders had. We heard it back in our car, to person ahead. Then it got even worse when we drove up. Decided to leave after a few words. Went to Dunkin which was wonderful. We will never go their again.
  • HR
    Hayley Reynolds
    Oct 18, 2025
    2.0
    Their donuts are amazing….if you can actually order what you want. Every time we have gone in the morning(before 9am) they’re “running out” and the only donuts we can order are plain glazed. 👎🏻 We have tried to score the specialty seasonal donuts that are well advertised (on multiple occasions), but have never successfully been able to get them. Head to all the other donut shops in town and spend your money where they have more than one product available on their menu.

Frequently Asked Questions About Krispy Kreme

What are the regular opening hours for Krispy Kreme in Bloomington?

Krispy Kreme in Bloomington is open daily from 6:00 AM to 9:00 PM.

During which hours is the drive-through service available at Krispy Kreme?

The drive-through is open every day from 6:00 AM to 9:00 PM.