Jimmy John's

3.4
294 reviews

About

Sandwich Restaurant

Location

Jimmy John's
203 W Market St, Bloomington, IL
61701, United States

Hours

Reviews

3.4
294 reviews
5 stars
131
4 stars
42
3 stars
21
2 stars
19
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with multiple instances of orders taking over an hour to arrive.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff.

Food Quality

While some customers praised the quality of the sandwiches, others reported issues such as missing ingredients and unsatisfactory portions.

Cleanliness

The restaurant was generally noted as clean, contributing positively to the overall experience.
  • MO
    Marnie Overton
    Dec 27, 2025
    1.0
    What happened to “freeky fast”? Our order got passed off to Uber Eats with an estimated delivery time of 35 minutes, but it is not guaranteed. It's been 40 minutes, and still no food is very frustrating
  • JJ
    Jacob
    Nov 19, 2025
    2.0
    I don't know why you have to be so syingy with the hot peppers. Did it ever occur that someone wanting them on a sandwich would actually want to taste them? I ordered a giant and there were hardly any peppers anywhere to be found on it.
  • CR
    Corvin Rivera
    Oct 11, 2025
    5.0
    Even when swamped with drive thru orders, employees took time, care, and effort with my meal while still getting it out in a timely manner. Inside was clean, service was great, food was excellent!
  • MC
    Matt Christensen
    Aug 14, 2025
    3.0
    Very fast and friendly.
  • JM
    Jillian Meszar
    Dec 29, 2021
    1.0
    After 20 minutes, still got the completely wrong order, even after correcting it at the window. Ordered two little John's with adjustments for allergies (no tomato on both, no mayo on one of them). These were combos with two different sodas and two bags of chips. Woman at the window tried charging me $22 for those. Those combos are $6 a piece so I knew she had it entered wrong. Corrected it with her (or at least I thought), and then more waiting began After driving away, both sandwiches were wrong, we only got one bag of chips, and both sodas were the same. Not sure which woman they decided to put at the window that day but she really shouldn't be there. Come on guys.