Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or undercooked items and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary practices, particularly in food handling.
Positive Experiences
Despite the negative feedback, several customers praised the ice cream and some aspects of the food, as well as friendly staff in certain instances.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived shrinking portion sizes.
LE
Levi Estes
2 days ago
2.0
We got a sundae and a blizzard. the brownie oreo cupfection was made right no issue. the choco brownie extreme barely tasted like chocolate ice cream and had only a few brownie pieces. ive gotten this before at other DQs and it was nothing like this one. the person who took our order was not even neutral but rather very bothered by having to take an order for 2 people when there was no one in the drive thru and no one else ordering. there were maybe a few online orders but no one else besides a few kids who had already gotten their order. it wasnt almost close or anything like that. the blizzard was also not flipped before being handed to us, but the person was for some reason stirring it around when she bought it up to the front
TO
Tom Overstreet
Nov 11, 2025
5.0
people were nice. got our drinks. they brought our food to the table. burgers were excellent. choco brownie extreme blizzard is the best
MM
Morgain
Nov 9, 2025
1.0
Stopped here with evening tonight, they managed to get both orders sooooo wrong. Ordered (and chargerd) an m&m and oreo and a peppermint bark blizzard. We got an m&m and an animal cracker blizzard. Ridiculous as we were the only other car in line amd there was only 1 in the parking lot š
AB
Alannah Beyer
Oct 15, 2025
1.0
best advice: just go somewhere elseš«
FO
Frank Ostler
Oct 9, 2025
1.0
No one in the drive-through they constantly send you to the holding area for no reason thereās nobody behind me thereās nobody in the drive-through they do it every time
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Bloomington, IL?
Dairy Queen Grill & Chill is open daily from 6:00 AM to 10:00 PM. On holidays like December 24th and 31st, hours differ, so please check ahead.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, and signature shakes and malts.
Does this Dairy Queen location in Bloomington offer drive-thru service?
Yes, this Dairy Queen offers a drive-thru for convenient ordering and pick-up.
Is Dairy Queen Grill & Chill family-friendly and equipped for young children?
Yes, it is family-friendly with booster seats, high chairs, and welcomes children, making it a great spot for families.
Does this Dairy Queen have amenities like outdoor seating and free WiFi?
Yes, the location offers outdoor seating, standard seating, and free WiFi for customer comfort.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their official website or ordering platform.
Where is Dairy Queen Grill & Chill located in Bloomington, IL?
It is located at 411 N Veterans Pkwy, Bloomington, IL 61704-3551, USA.
What nearby restaurants could I visit along with Dairy Queen Grill & Chill?
Nearby restaurants include Hot Wok Express for Chinese food, Chipotle Mexican Grill for Tex-Mex, Jersey Mikeās Subs for sandwiches, and Meatheads for American-style burgers.
Are there any nearby pharmacies or grocery stores close to Dairy Queen Grill & Chill?
Yes, Cub Pharmacy and Cub Foods grocery store are close by, making it convenient to shop before or after your visit.
What other services or stores are located near Dairy Queen Grill & Chill in Bloomington?
Nearby are U.S. Bank and ATM services, Party City for party supplies, and Sun Room Tanning salon, providing various shopping and service options.