Dairy Queen Grill & Chill

3.9
559 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
411 N Veterans Pkwy, Bloomington, IL
61704-3551, United States

Hours

Reviews

3.9
559 reviews
5 stars
256
4 stars
148
3 stars
62
2 stars
19
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or undercooked items and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary practices, particularly in food handling.

Positive Experiences

Despite the negative feedback, several customers praised the ice cream and some aspects of the food, as well as friendly staff in certain instances.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived shrinking portion sizes.
  • LE
    Levi Estes
    2 days ago
    2.0
    We got a sundae and a blizzard. the brownie oreo cupfection was made right no issue. the choco brownie extreme barely tasted like chocolate ice cream and had only a few brownie pieces. ive gotten this before at other DQs and it was nothing like this one. the person who took our order was not even neutral but rather very bothered by having to take an order for 2 people when there was no one in the drive thru and no one else ordering. there were maybe a few online orders but no one else besides a few kids who had already gotten their order. it wasnt almost close or anything like that. the blizzard was also not flipped before being handed to us, but the person was for some reason stirring it around when she bought it up to the front
  • TO
    Tom Overstreet
    Nov 11, 2025
    5.0
    people were nice. got our drinks. they brought our food to the table. burgers were excellent. choco brownie extreme blizzard is the best
  • MM
    Morgain
    Nov 9, 2025
    1.0
    Stopped here with evening tonight, they managed to get both orders sooooo wrong. Ordered (and chargerd) an m&m and oreo and a peppermint bark blizzard. We got an m&m and an animal cracker blizzard. Ridiculous as we were the only other car in line amd there was only 1 in the parking lot šŸ˜’
  • AB
    Alannah Beyer
    Oct 15, 2025
    1.0
    best advice: just go somewhere else🫠
  • FO
    Frank Ostler
    Oct 9, 2025
    1.0
    No one in the drive-through they constantly send you to the holding area for no reason there’s nobody behind me there’s nobody in the drive-through they do it every time

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Bloomington, IL?

Dairy Queen Grill & Chill is open daily from 6:00 AM to 10:00 PM. On holidays like December 24th and 31st, hours differ, so please check ahead.

What types of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, and signature shakes and malts.