Business Details
About
Mexican Restaurant
Chipotle Bloomington Veterans Prkwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
569 reviews
5 stars
260
4 stars
115
3 stars
56
2 stars
29
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of assistance.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, skimpy portions, and stale ingredients.
Cleanliness
The restaurant was often described as dirty, with unclean tables and overflowing trash cans.
Ingredient Availability
Many customers noted that the location frequently ran out of key ingredients, especially during evening hours.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
- LNLogan NixDec 29, 20252.0Not impressed with the staff. Ordered two burrito bowls on the app and the staff forgot my chips and left out half the items on the burrito bowl I ordered.
- EPEsmeralda PerezDec 23, 20251.0Consistently bad service when completing online orders. Attaching a photo of the untouched burrito bowl that should have : queso, red salsa, steak/ barbacoa split, lettuce, extra fajitas, rice, and beans. The bowl was missing ingredients AND whatever ingredients it did have were minimal. Altogether the bowl looked shaken around and nasty.
- PCPatrick CarrDec 22, 20251.0Arrived at 6:30 pm on a Monday, they were OUT of white rice, guac, carne asada and fajita veggies. Dude yelled out the entire time that we were there eating that the white rice would be ready in 15 minutes to everyone who walked in the door, it was obvious they were making anymore. Nasty girl snapped at me when I asked for a fork saying “WE ONLY HAVE SPOONS”. Just a crap experience all around with employees who didn’t care at all.
- FFfarrah fariesDec 14, 20251.0This is horrible dinner we got tonight.. we didn’t ask for extra sour cream on my bowl and my meal is like ice and literally a soup of sour cream!!! Can’t even tell what else is in it do to how much sour cream they put in my bowl. Not ordering again— absolutely ridiculous
- PPPKDec 12, 20251.0I placed a $70 online order at 8:45PM for pickup and when I arrive at the store at 9:15PM they tell me they are out of food. That’s fine if they are out of food but then they tell me they can’t refund my money back. I asked the employee with the earring why he can’t give me a refund and he says “I just can’t because the machine won’t let me”. So I asked him “what do you mean the machine won’t let you?” He throws his hands in the air and turns around and walks to the back of the store without apologizing or explaining anything. I stood there for 10 minutes with no explanation and eventually had to ask another employee if they are going to give me a refund. She said no and the employee with the earring must have overheard me so he came back to the front and told her “don’t talk to him anymore.” If you want to spend money at this store and get no food in return and instead deal with employees who have attitudes and disrespect customers, this is the store to visit!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Bloomington Veterans Pkwy offer?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill Bloomington Veterans Pkwy?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does the Chipotle at Bloomington Veterans Pkwy offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can customers order online from Chipotle Bloomington Veterans Pkwy?
Customers can order online via Chipotle's official order website or through the Chipotle app.
Where is Chipotle Mexican Grill located in Bloomington?
It is located at 305 N Veterans Pkwy, Bloomington, IL 61704, in the Mclean sublocality.
How does Chipotle ensure the quality of its ingredients?
Chipotle uses only 53 real ingredients and prioritizes sourcing from farms that adhere to humane and sustainable practices.
Can I earn rewards or get special offers at Chipotle Bloomington Veterans Pkwy?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include Jersey Mike's Subs, Noodles & Company, Meatheads, Epic Burger, Dairy Queen, Hot Wok Express, Kobe Japanese Steak House, and Jet's Pizza.
Are there shopping options near Chipotle Bloomington Veterans Pkwy?
Yes, nearby shopping places include the AT&T Store, Men's Wearhouse, Party City, Cub Pharmacy, and Eastland Commons Shopping Center.
What other services and amenities are available near Chipotle Bloomington Veterans Pkwy?
Nearby services include health and beauty options like Merle Norman Cosmetic Studio and Spa, Nail Trix nail salon, Solace Salon and Spa, and medical providers like Optim Dental Bloomington and Agape Counseling Ltd.