Chipotle Mexican Grill

3.7
563 reviews
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About

Mexican Restaurant
Chipotle Bloomington Veterans Prkwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
305 N Veterans Pkwy, Bloomington, IL
61704, United States

Hours

Reviews

3.7
563 reviews
5 stars
260
4 stars
115
3 stars
56
2 stars
28
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of rude staff and poor order accuracy.

Food Quality

Food quality varies significantly; issues include undercooked rice, skimpy portions, and stale ingredients.

Cleanliness

The restaurant is frequently reported as dirty, with unclean tables and overflowing trash.

Availability of Ingredients

Customers often find the restaurant out of key ingredients, especially during evening hours.

Overall Experience

Many customers express disappointment and frustration, leading to a reluctance to return to this location.
  • LB
    Lucas Boston
    4 days ago
    2.0
    Got here and you were out of basically everything. Employees did not care and blamed it on the other staff. Very unprofessional, and poorly managed.
  • TT
    Tim Trunnell
    Nov 17, 2025
    1.0
    I went in to this spicific Chipotle to get a meal with my 9 year old daughter. While ordering the meal I noticed that the were playing inappropriate music in the establishment. It's not cool to be playing (rap) music when it's using the F word, b word, n word, and s word, infront of children. They also chaged for more than i ordered, but i did not notice it till i got home. I won't be back and advise others to stay away.
  • RH
    Rebecca Havrilka
    Nov 11, 2025
    3.0
    November 11, 2025 Your ICE MACHINE is ALWAYS BROKE!! Get it fixed!
  • AW
    Ashley Wilson
    Oct 20, 2025
    1.0
    No stars deserved. They were absolutely rude. There were no customers in front of me and 2 behind me. I was placing an order in store for my small family yesterday evening. Once they realized I had somewhat of larger order they seemed to become very frustrated. Started slamming things and had a complete attitude. I only ordered 2 bowls large chips drinks and a kids meal. We didn’t receive a large bag a chips whatsoever. They barely put any meat on one of the bowls. The other bowl they trenched it in hot sauce. Just terrible service.
  • FL
    Fe Lynn
    Oct 20, 2025
    5.0
    Just went and got 2 bowls 5pm on October 20th whoever the man is working right now did an AMAZING JOB! the best bowl I’ve had in awhile from this location! He was very fast and had great customer service ! He had me in and out in less than 4 minutes. He had curly hair and was light skinned. You deserve props! Thank you!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Bloomington Veterans Pkwy offer?

Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill Bloomington Veterans Pkwy?

The restaurant is open daily from 10:30 AM to 10:00 PM.