Arby's

4.1
444 reviews
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Business Details

1601 Morrissey Dr, Bloomington, IL
61704, United States
(309) 808-2319
http://www.arbys.com/locations/us/il/bloomington/1601-morrissey-dr/store-8638
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1601 Morrissey Dr, Bloomington, IL
61704, United States

Hours

Reviews

4.1
444 reviews
5 stars
217
4 stars
125
3 stars
53
2 stars
17
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although some mentioned issues with portion sizes and occasional cold items.

Service Experience

Many reviews highlighted friendly and accommodating staff, though there were complaints about unprofessional behavior from some employees and inconsistent service.

Cleanliness

The restaurant was often described as clean, with some customers noting a musty smell in certain areas.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect orders, though some praised the staff for quickly resolving these issues.
  • RW
    Rob W
    3 days ago
    4.0
    Day crew is great. Orders out quickly and accurate. Night crew, bad! Slow ordering and wrong. 10 minutes per order and they act bored and uncaring.
  • CM
    Catheryn McDonald
    Jan 5, 2026
    4.0
    Had a special order and they did it perfectly!
  • EB
    Eric Bellas
    Nov 10, 2025
    4.0
    Has the meats! But portions seem to be getting smaller and smaller. The sliders have shrunk.
  • RJ
    Robert C. Hursey, Jr
    Sep 16, 2025
    5.0
    My Service Experience Was Great
  • DN
    Dia Nicole
    Sep 10, 2025
    5.0
    Came in Tuesday after passing through from a long trip and decided to grab a few sliders with fries. Usually hate any Arby’s I come to because the Food is never fresh or something is never made correctly. But it was this day. It was extremely packed there and I complained so the manager came out and insured that my food would be fresh and it was. Also apologized for the wait. Thanks Elizabeth and team ! I look forward to coming back.
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