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Arby's

3.9
(856 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1808 W Market St, Bloomington, IL
61701, United States

Hours

Reviews

3.9
856 reviews
5 stars
375
4 stars
212
3 stars
133
2 stars
61
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and mistakes with orders.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others received cold or poorly prepared items.

Cleanliness

Concerns about cleanliness in the dining area and restrooms, with several customers noting dirty floors and unsanitary conditions.

Speed of Service

Service speed varies significantly; some customers experienced quick service while others faced long wait times.

Value for Money

Customers expressed mixed feelings about pricing, with some finding it expensive for fast food.
  • RP
    Rachel Poor
    Feb 14, 2026
    1.0
    Brittany took my order she said the total was $12.62 so I gave her three five dollars bills fifteen dollars then she doesn't give me my change and said I only gave her $10.00 then I look at my receipt and she gave me a senior discount I'm 40 years old she probably pocketed the five dollars horrible customer service.
  • EC
    Elijah Carroll
    Feb 3, 2026
    5.0
    Haven’t had a bad experience here, mozzarella sticks have always been fresh. Service has always been attentive and friendly.
  • JB
    Jordyn B
    Jan 14, 2026
    2.0
    We ordered through the app, got a French dip and bacon cheese burger. There was no bacon on the cheeseburger so we went back inside to get the correct order. They then said “now we have to cook this all over again”, like it was coming out of their pocket and the biggest inconvenience and hardship they will ever face. They also went “don’t forget the bacon” in a very condescending way. It’s really not that deep, I hope these people have a better day and find a job they actually like.
  • DW
    Debbie Wilson
    Dec 11, 2025
    5.0
    Love Arby's. Their steak bites were horrible (but what can anyone expect of "steak bites" at Arby's). They were salty and fatty. I had to try them, but never again. Their double Arby's beef sandwich is so good. We each bought an extra one for breakfast the next day. The place was freezing cold. We ate as fast as we could so we could get out to our warm car.
  • JI
    James L Roach II
    Nov 28, 2025
    5.0
    To Eat

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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