McDonald's

Reviews

• FR

  Fi Radar

  3 days ago
  1.0
  I had an extremely frustrating experience at McDonald’s at 1:14 AM on March 2 while picking up an Uber Eats order for DJ N. As a delivery driver, time is critical, and this situation was handled very poorly. When I arrived, I couldn’t find the order ID anywhere in the Uber Eats app. However, I clearly told the employee the customer’s name (DJ N) and even listed all the items in the order to help her locate it in the system. Instead of trying to assist or check using the information I provided, she immediately refused to help because I didn’t have the order ID. There was no effort to problem-solve or provide basic customer service. I was told I had to go through the drive-thru and figure it out myself. I ended up sitting in the drive-thru at 1:14 in the morning, trying to connect with an Uber support agent just to retrieve the order ID — something that could have easily been resolved if the staff had been willing to help for even a minute. This was a complete waste of time and showed a total lack of flexibility and understanding. Delivery drivers are working too, and a little cooperation goes a long way. Very disappointing experience and extremely poor customer service.
• AT

  Adam Turner

  Feb 23, 2026
  5.0
  Nene at this location is always so nice and welcoming. Anytime I’ve had an issue at this location she has been the one to help and always kills it with a smile. Most of the time it seems like McDonald’s workers seem to never care about customers. Nene cares.
• CB

  Chris Banks

  Feb 19, 2026
  5.0
  I forgot to order my usual extra cream and sugars with my iced coffee and the staff quickly updated my order to my liking - great service.
• DK

  D K

  Feb 6, 2026
  1.0
  Waste of time, don’t even go here, accusing you right from the spot of cutting the line when their drive through speaker didn’t work, refusing to give out order that I paid for. Pre-story: I’ve placed a mobile order, pulled up to a speaker a minute later, speaker was not flashing, no sound was coming out, so I sat in line for 10 min behind 3 cars, pulled up to the window, just to be accused of “cutting the line” and refusing to take my drive through code to give me my order, telling me that I have to go around again, wait again behind all of those cars and provide the code over the speaker… because she cannot take it….
• VT

  Vanessa Torres

  Jan 30, 2026
  1.0
  Ordered the McCrispy strips, you can tell the oil hasn’t been changed in a reasonable amount of time because the chicken was so brown and tasted burnt. Also ordered the mccrispy sandwich, same color. Very disappointed in the food.