Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported dirty conditions and poor food quality.
Speed of Service
Several reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Mixed feedback on food quality, with some customers receiving spoiled items or incorrect meals.
PP
P
Oct 29, 2025
1.0
READ THE REVIEWS FIRST. It really proves why they got these stars. Terrible staff, service and food. Dont ever go here. I ordered 3 orders of hot cakes and these people gave me one butter and one syrup. I told the employee that its missing those so I gave her the bag back and she gave me the same exact bag back with one syrup and one butter for all 3. Ok so one butter and syrup for all 9 pancakes. Great job. O KEEFE FAMILY restaurants has better customer service. I dont recommend this location at all. Called the store a few times too no answer.
UPDATE: Your bear family website doesnt even work
AK
Abe Kassem
Oct 24, 2025
2.0
Used to be my favorite McDonald's but unfortunately I can't say that anymore. They don't do the cheap meals and trying to sit down inside to eat is rough as well as they won't turn on the heat it's super cold inside. Can't say I recommend this place anymore.
BS
Brian Shipbaugh
Oct 23, 2025
1.0
Extremely slow drive thu service
LM
Loui M
Oct 21, 2025
1.0
Yesterday 15min wait for a bad coffee and fríes. Today, 10min wait for breakfast and to top it off, food was ready just never got informed or served inside. ! No receipt so I can ask about my order! These folks need improve their services!
SB
Sandeep Bhinder
Oct 6, 2025
1.0
Terrible customer service, recently i got 2 orders cancelled for “technical issues”. The second time i asked what specifically is the issue and I got yelled at in spanish lol. The employees here are garbage, go to the ones on Army Trail Rd nearby to save yourself the headache