Five Guys

4.3
920 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 383 West Army Trail Road in Bloomingdale is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
383 West Army Trail Road, Bloomingdale, IL
60108, United States

Hours

Reviews

4.3
920 reviews
5 stars
570
4 stars
191
3 stars
75
2 stars
38
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while some praised the burgers and fries, others reported bland flavors and issues with food preparation.

Service Issues

Numerous complaints about poor service, including order inaccuracies, long wait times, and unresponsive staff.

Pricing Concerns

Many customers felt the prices were too high for the quality of food received, with several noting that the cost did not match their expectations.

Cleanliness and Atmosphere

Some reviews highlighted cleanliness and a pleasant atmosphere, while others described the environment as lacking and staff as distracted.
  • TO
    Theo Fabian Montaño ortiz
    Dec 31, 2025
    5.0
    Muy rico la hamb M no liquid Wallace
  • MM
    Matt
    Dec 20, 2025
    3.0
    Went here to see what the hype was all about and was pretty disappointed. The burger was bland & salty as all hell, and the fries were not my style by a long shot. The burger wasn't horrible, but I would probably not return at least to this location. I'll try another location to see if it was just this location that wasn't very good. For the price, I expected way better. My gf had the same impression I did.
  • DZ
    Dawid Zmuda
    Nov 11, 2025
    5.0
    This place is no doubt best burger. They even added the cajun seasoning to the burger for my partner which was excellent. The fries were so fresh, i usually get delivery. The dine in was a real treat. Dont change a thing unless its to add garlic aioli as an option for the burger.
  • LP
    Laura Penna
    Nov 8, 2025
    5.0
    there always spot on great care good employees
  • HH
    Hero Carter (Herofromtgttmpod)
    Nov 2, 2025
    1.0
    Only thing I ate yesterday, today I have horrible food poisoning. I don't get sick easily so whatever they did they had to have messed up majorly. Never ordering from them again.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.