Five Guys

4.3
916 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 383 West Army Trail Road in Bloomingdale is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
383 West Army Trail Road, Bloomingdale, IL
60108, United States

Hours

Reviews

4.3
916 reviews
5 stars
567
4 stars
191
3 stars
74
2 stars
38
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for their taste and freshness, though some noted issues with soggy fries and incorrect orders.

Service Issues

Several reviews highlighted problems with order accuracy, slow service, and unhelpful staff, leading to a negative dining experience for some customers.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received, with some expressing disappointment over the value.

Cleanliness and Atmosphere

The restaurant was often described as clean, but some customers noted a lack of atmosphere and poor customer service experiences.

Positive Staff Interactions

Despite service issues, many customers appreciated the friendliness and helpfulness of the staff.
  • DZ
    Dawid Zmuda
    Nov 11, 2025
    5.0
    This place is no doubt best burger. They even added the cajun seasoning to the burger for my partner which was excellent. The fries were so fresh, i usually get delivery. The dine in was a real treat. Dont change a thing unless its to add garlic aioli as an option for the burger.
  • LP
    Laura Penna
    Nov 8, 2025
    5.0
    there always spot on great care good employees
  • WL
    William & Jenny Lopez
    Nov 4, 2025
    5.0
    Sooo good. Best cheeseburger I've had in a long time. Excellent fries!
  • HH
    Hero Carter (Herofromtgttmpod)
    Nov 2, 2025
    1.0
    Only thing I ate yesterday, today I have horrible food poisoning. I don't get sick easily so whatever they did they had to have messed up majorly. Never ordering from them again.
  • JP
    Joe Phillips
    Oct 7, 2025
    5.0
    Got a double cheeseburger my way. It's five guys, what's not to love.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.