Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bloomingdale, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of acknowledgment.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to dissatisfaction.
Speed of Service
Customers frequently complained about long wait times in both drive-thru and in-store, with some stating they waited over 20 minutes without being served.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Product Quality
While some customers enjoyed the coffee, there were complaints about stale food and poorly made drinks, indicating inconsistency in product quality.
SH
Shane Harris
2 days ago
4.0
Best service in the morning.
MM
Martyna Muron
Feb 16, 2026
1.0
I went in and ordered on the kiosk and had gotten the $5 meal deal which comes with a breakfast wrap, medium coffee and hashbrowns. When they gave me my order it didn’t include the hashbrowns so i asked about them and they simply said they don’t see it on their screen and walked away. They were really rude and had no sense to try to resolve the issue. It showed in my app that i had ordered the whole meal deal but they didn’t seem to care about helping me with it. Terrible customer service
KK
Katherine
Feb 12, 2026
1.0
This location is terrible. Some of the employees are extremely rude. A couple weeks ago I hit up the drive through before heading to work, I get up to the window and the lady tries to hand me an iced coffee(I ordered a refresher).. I tell her that’s not mine and she literally screams at me and says “What did you order??” Like really lady??? Fast forward to this morning. I figure I would give them another chance, I ordered a refresher, an egg and cheese croissant and two orders of hash browns. One of my orders of hash browns had just TWO in there. I looked in the bag thinking maybe they fell out, it happens…. But NOPE!!!! Rude people, can’t get your order correct….. I’ll be going elsewhere.
VB
Vince Bordignon
Feb 3, 2026
1.0
The worst Dunkin’ Donuts I’ve ever been to. The guy taking my order kept interrupting me and wouldn’t let me finish my order like he was rushing. Then he handed me the drinks through the window without saying a word and gripping them so tight I thought he was playing a joke on me. Both other workers are sitting there on their phones. Didn’t say goodbye or anything, I got my last drink from his Hulk grip and he ran the other way to go do something
MJ
Matt Johnson
Jan 23, 2026
1.0
Living in the neighborhood, I have frequented this D&D location for years.
Yesterday evening several hours before the advertised closing time, I approached this location and the parking lot lights were off in addition to the sign. I drove to the drive-up screen and was told "give me a second". After waiting a few minutes, I spoke up that I was ready to order. After a few more minutes of nothing, I drove up to the drive thru window. Sitting there for a few more minutes, I observed zero employees. Eventually, I called it quits and drove away, observing an employee uncarefully hiding behind the counter watching me leave and smiling.
As someone who runs a business, I felt an obligation to report the issue to someone and called the location the following morning, but the phone rang and rang for minutes with no answer or voicemail option.
I don't do online reviews often, so this is just a hail Mary attempt to inform whoever owns this D&D that you have employees essentially closing your location during business hours so you can't make money while you are paying your staff. Sounds like a real sweet gig for the employees, maybe not so much your bottom line.
During the last year or so, this location has gone down the drain in terms of customer service. I will never return to this D&D, and I will actively advise other people in the neighborhood to avoid it as well [most people do anyway]. If these employees don't even want to be bothered to take your order, I can't imagine the lack of care they put into their job when they are forced to do it.
There is another location only a mile away, that location is much better, you can actually buy coffee there.
Don't go here.
What are the operating hours of Dunkin' in Bloomingdale, IL?
Dunkin' in Bloomingdale, IL is open Monday through Saturday from 3:30 AM to 9:00 PM, and on Sunday from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services during delivery hours from 5:00 AM to 8:30 PM daily.
What seasonal menu items can I try at Dunkin' this holiday season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
What are some of the specialty menu items Dunkin' is known for?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and premium beverages.
Can I order ahead using a mobile app for a faster experience at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location in Bloomingdale, IL features a drive-thru for convenient service.
What types of meals are served at Dunkin' in Bloomingdale?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.
Are there any nearby fitness centers close to Dunkin' where I can work out before or after my visit?
Yes, nearby fitness options include All In 1 Fitness Training, Ultimate Strength & Fitness Personal Training Studio, and H2 Fit Camp, making it convenient to grab coffee and a snack before or after your workout.
What nearby pharmacies can I visit when I stop by Dunkin'?
Walgreens pharmacy is nearby, allowing you to conveniently get your prescriptions or health supplies along with your Dunkin' order.
How can nearby transit or transportation services help me reach this Dunkin' location?
Addison Taxi and Limousine Company provides transportation services nearby, making it easier to visit Dunkin' if you need a ride to or from the location.
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