Chipotle Mexican Grill

3.4
1023 reviews
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About

Mexican Restaurant
Chipotle Bloomingdale Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
394 W Army Trail Rd, Bloomingdale, IL
60108, United States

Hours

Reviews

3.4
1,023 reviews
5 stars
429
4 stars
188
3 stars
73
2 stars
55
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and attitude from employees.

Portion Sizes

A consistent theme in reviews was the complaint about small portion sizes, with many customers feeling they received less food than expected.

Food Quality

Several customers reported issues with food quality, including stale ingredients, improperly cooked items, and incorrect orders.

Cleanliness

Multiple reviews mentioned the restaurant's cleanliness issues, with reports of dirty dining areas and unsanitary conditions.

Customer Experience

Overall, many customers expressed dissatisfaction with their experiences, indicating a lack of consistency and quality at this location.
  • JM
    John Marston
    4 days ago
    1.0
    Legitimately one of the worst chipotles in the area. I’ve been to many in the Chicagoland area and this is by far the absolute worst location. In my recent order (chipotlane) they forgot my drinks, chips n guac, and forks for my bowl. Not to mention how they cheaped out on my bowl. I asked for several items to be extra just for me to get an obvious regular amount. *Please don’t go here*
  • VB
    Ved Brahmbhatt
    6 days ago
    1.0
    First: the portion size was flat-out unacceptable. I paid full price and got a bowl that looked like someone was rationing ingredients. It wasn’t “a little light”, it was noticeably short on core items, like they were trying to stretch inventory. And before anyone says “just ask for more,” I did. Even then, it felt like pulling teeth just to get what should be a regular, normal portion. If you’re going to charge Chipotle prices, then serve Chipotle portions and not a half-portion that leaves people still hungry. Second: the cleanliness was bad. The place looked dirty and neglected, like no one was staying on top of the dining room or the service area. When a restaurant can’t keep the store looking clean, it immediately raises questions about what’s happening behind the counter. It’s not complicated: wipe things down, keep it tidy, and run the store like you actually care. Overall, it felt like this store is operating with a “do the minimum” mindset, minimum portions, minimum effort, minimum pride. That’s not what customers are paying for. If you want people to come back, stop cheaping out, stop letting the store look gross, and start delivering the standard experience that every other decent Chipotle manages to provide. Until then, I’d strongly recommend going to another location. This one doesn’t deserve your money right now.
  • PP
    Priyam Patel
    Jan 1, 2026
    1.0
    Out of red sauce, lettuce and corn. No sign to inform customer they’re out of food until you go to the end of the line to get the items. Terrible service. This was at 7:50PM on a Thursday and they close at 11pm
  • SS
    Shannon
    Dec 3, 2025
    1.0
    Asked personnel at the counter to retrieve order from drive since enormous amount of cars were but she refused to move. Inside was empty, no customers
  • LL
    Luis
    Dec 2, 2025
    1.0
    The cashier was rude, arrogant, and complaining. They get angry because customers use the app's rewards. Terrible service!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Bloomingdale offer?

Chipotle Bloomingdale offers customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Bloomingdale, IL?

It is located at 394 W Army Trail Rd, Suite 101, Bloomingdale, IL 60108.