Brand Certified
McDonald's
3.6(1175 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2 Plaza Drive, Bethalto, IL
62010, United States
Certified by McDonald's • Mar 01, 2026
(618) 377-2216
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,175 reviews
5 stars
435
4 stars
265
3 stars
209
2 stars
98
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Temperature
Many reviews mentioned receiving cold or lukewarm food, particularly fries.
Order Accuracy
Numerous customers experienced issues with their orders being incorrect or incomplete.
Staff Attitude
While some employees were praised for their friendliness, many reviews highlighted unprofessional behavior from staff.
Cleanliness Issues
Several customers noted unsanitary conditions, including dirty dining areas and concerns about food safety.
- JTJonah ThomasFeb 15, 20261.0Constantly allows me to order on the mobile app, but is always closed.
- JFJason FloehFeb 7, 20261.0I would honestly give zero stars or negative Stars if I could This location is an absolute joke place the mobile order around 9:45 got there by 10 sat in their drive-thru for over 30 minutes got to the speaker told them my order number right at 10:30 1032 to be exact told me they were no longer serving breakfast tell them I had been sitting in their drive-thru for a half hour they then proceeded to tell me it was not their problem this McDonald's is by far the worst location I have ever been to completely unprofessional
- CMcameron merzJan 18, 20262.0Lady at the counter was very nice, but as I went into the bathroom a young male employee went to the bathroom and didn’t wash his hands which I find pretty disgusting. Hopefully you guys have a sink in the back.
- APAlejandro PereiraJan 15, 20264.0Even though I am not a Mc Donald’s fan I have to say the Stranger Things burger and fries are really good, I think it is the best burger I ever had at a Mc Donald’s in several countries
- HUHailey UtterJan 2, 20261.0Going through town just to quickly see grandkids and get back on the road to Colorado, ordered 12 breakfast sandwiches & 12 hash browns through the drive through, The First Lady was great, told us that if we called in advance in would help us for our convenience, big smile, great attitude, respectfully made her point, second young girl in drive through glared and huffed “ can you go to space three”, my husband didn’t here her and asked what and she didn’t even respond but directed her glare at me I guess to prompt me to repeat it, and shut the window on him, last lady who brought out the food felt the need to educate that 12 sandwiches, our order where we just spent 100$, the point of having a business, that we needed to call in advance. Two rude ladies. First Lady was professional
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2 Plaza Drive, Bethalto?
McDonald's at 2 Plaza Drive, Bethalto is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM at this McDonald's.
During what hours is delivery available from this McDonald's?
Delivery is available daily from 6:30 AM to 10:30 PM.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and VISA.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service available.
What nearby dining options are available around McDonald's at 2 Plaza Drive?
Nearby dining options include Hardee's, Arby's, Burger King, and another McDonald's, offering a variety of fast food and burger choices.
Are there any nearby banks or financial services near McDonald's in Bethalto?
Yes, U.S. Bank, US Bank, Financial Advisors | US Bancorp Investments, Western Union, and several U.S. Bank ATMs are close by for your banking and financial needs.
What nearby stores and services can I visit before or after dining at McDonald's?
Nearby you can find stores and services such as Redbox rental kiosks, Domino's Dezines for printing, O'Reilly Auto Parts, Ace Hardware, Dollar General, Craft and Antique Mall, and Bethalto Party World for party supplies.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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