CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Berwyn is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers praised the friendly and helpful staff, particularly highlighting employees like Chanel and Emily for their exceptional service.
Food Quality
There are mixed reviews regarding food quality, with some customers enjoying their meals while others reported issues like small portions, cold food, and missing ingredients.
Cleanliness
Several reviews noted cleanliness issues, with complaints about dirty tables and floors, impacting the overall dining experience.
Service Speed
Customers experienced inconsistent service speed, with some reporting slow service and order mistakes, while others had positive experiences with quick service.
Value for Money
Many customers felt that the prices were high relative to the portion sizes and quality, leading to dissatisfaction with the overall value.
SH
Sharee Hubbard
Nov 13, 2025
5.0
Shout out to Phil- the manager! I, me, the customer made a mistake while ordering & Phil, the manager, so kindly said no problem & helped fix my order! That really made my day b/c customer service is a lost art & Phil gave me hope 🫡🫶
HD
Hamlet Prince of Denmark
Nov 11, 2025
1.0
Doesn’t support Veterans day sadly. Don’t waste your time coming.
Saw the car ahead a Marine and than myself Army leave. Dunkin’ Donuts and Starbucks does more.
BB
Berni
Nov 10, 2025
4.0
I'm sort of new to retail Panera Bread. I came to enjoy their food thru catered events. The local selections are not quite the same as the catered sandwiches I like so much. I enjoy the Sip Club.
DD
Dominick9050
Nov 7, 2025
1.0
They do not accept constructive criticism well. I have mentioned countless time that they need to bake more soufle’. They are constantly out.
I have also mentioned that the service is slow. I have yet to see an improvement.
NN
Nisey
Oct 20, 2025
5.0
I’ve gone to a few different Panera locations, this one by far is the best. The customer service stands out, Danity always greets me with a smile, is super helpful and professional. The management team is always greeting customers and supporting the staff. Really nice to see teamwork and a friendly staff.