Brand Certified
McDonald's
3.6(1846 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7031 Ogden Ave, Berwyn, IL
60402, United States
Certified by McDonald's • Mar 01, 2026
(773) 747-2509
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,846 reviews
5 stars
778
4 stars
375
3 stars
242
2 stars
124
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly during evening shifts.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers mentioned that the food was often cold, poorly prepared, or not fresh.
Wait Times
Customers experienced long wait times, especially during peak hours, contributing to dissatisfaction.
Customer Experience
Overall, the customer service experience was described as lacking, with many customers feeling disrespected or ignored.
- LCLisa Casas6 days ago1.0Missing item and when I try to call with the number on the website it's the wrong number
- MCmichael castilloFeb 21, 20261.0How the hell do you get a McDouble plain wrong? I understand it for getting to remove a condiment but removing a whole entire Patty is freaking ridiculous and I want my money back
- YMYeimi MedranoFeb 19, 20261.0When for a caramel frappe and they said they didn’t have non, but no sign on the drive thru. Hard not get out
- GGGiselle GarciaJan 31, 20261.0Every time I go to this location they barely give me any ice cream. I didn’t want to complain but the girl workers were rude. DONT COME HERE FOR ICECREAM
- KKKathleenJan 31, 20262.0Ordered Uber eats, the fries were delicious but my Big Mac bread was hard, the hamburger meat was dried out. I was disappointed 😞 as I was looking forward to a Big Mac.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website