McDonald's

3.6
1835 reviews
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Business Details

7031 Ogden Ave, Berwyn, IL
60402, United States
(773) 336-7124
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7031 Ogden Ave, Berwyn, IL
60402, United States

Hours

Reviews

3.6
1,835 reviews
5 stars
776
4 stars
373
3 stars
239
2 stars
124
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and frequent mistakes, leading to frustration.

Food Temperature

Several reviews mentioned that food was often served cold or not fresh, impacting overall satisfaction.

Staff Attitude

Customers noted a lack of friendliness and professionalism among staff, particularly during evening shifts.

Long Wait Times

Multiple reviews indicated excessively long wait times for orders, both in drive-thru and in-store.
  • AR
    Armando Reyes
    3 days ago
    1.0
    They hire lazy and incompetent people how do you forget the main part of a kids meal 😭
  • OV
    Onesimo Villarreal
    Dec 23, 2025
    3.0
    Food was cold and no refills on drinks. It's a nice place it's just very boring there
  • MM
    melanie montini
    Dec 22, 2025
    1.0
    are you serious.. My burger is smaller than the size of my hand. My fries were half way full...
  • AG
    Art Gonzalez
    Dec 10, 2025
    2.0
    It took about ten minutes for my order which was an egg McMuffin meal. I would’ve liked to eat in but it was not available! It wasn’t terribly busy, but no dine in option! While I was waiting, an older gentleman began screaming and yelling profanities at an employee!!!! I grabbed my order and left. I ate my meal in my vehicle which was in the parking lot. The food tasted fine but is was cold! Not sure if I will be back!
  • TT
    Tony
    Dec 10, 2025
    1.0
    After telling me to go to the second window. A woman threw me my food in a bag and told me here you go and immediately left..No ketchup. I had to turn around and go back in the drive through. She gave me a dirty look when asking for ketchup again, like I was inconveniencing her.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's restaurant in Berwyn, IL?

McDonald's in Berwyn, IL is open daily from 5:00 AM until 4:00 AM the following day, with some days open 24 hours.

Does this McDonald's location offer delivery service?

Yes, McDonald's in Berwyn offers 24/7 delivery service every day.