McDonald's

3.7
1137 reviews
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Business Details

7181 W Cermak Rd, Berwyn, IL
60402, United States
(708) 484-9716
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7181 W Cermak Rd, Berwyn, IL
60402, United States

Hours

Reviews

3.7
1,137 reviews
5 stars
484
4 stars
224
3 stars
179
2 stars
74
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold items, incorrect orders, and overall dissatisfaction with the meal quality.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions in the dining area.

Staff Attitude

Many customers noted unprofessional behavior from staff, including lack of greeting, rudeness, and negative attitudes.

Operational Issues

Customers experienced problems with the app, incorrect charges, and inconsistent availability of menu items.
  • SM
    Shaquille Miller
    1 day ago
    1.0
    If i could id give yall no stars this is by far the worst McDonalds ive been to. Yall dont pay attention and more focused on socializing than getting orders out on time. Whats the point in having a mobile and pickup counter if you dont pay attention to the people standing there
  • GB
    Gladis Bridges
    Nov 11, 2025
    2.0
    I got what I never had, too costly and fries are not hot like they once was, I have tried three locations, this Summer, the same cold fries, they once were always Hot---
  • WS
    Will Sharp
    Nov 8, 2025
    1.0
    Tell me why, when I place a mobile order, I give my code at the speaker, they say my name, I say yes. Then the guy at the first window is asking my name, then gives me attitude for no reason. Then the lady at the second window is also asking my name and code and what items I ordered. After answering her, she goes to get the manager, and I have to repeat everything again? This entire place needs to be drug tested. I've never had this much trouble picking up a mobile order.
  • TC
    Tom Carroll
    Nov 3, 2025
    1.0
    Girl working the drive thru yesterday around 8 pm had an attitude almost as bad as her fake lashes.
  • JC
    Jessica Carlson
    Oct 21, 2025
    1.0
    They need to retrain their employees. I had ordered through uber and I had asked for extra bacon. No extra bacon. I had asked for no butter and no sauce and I was given both.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 7181 W Cermak Rd, Berwyn?

McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.