Brand Certified
McDonald's
3.7(1170 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7181 W Cermak Rd, Berwyn, IL
60402, United States
Certified by McDonald's • Mar 01, 2026
(708) 484-9716
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,170 reviews
5 stars
500
4 stars
226
3 stars
180
2 stars
74
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt bathrooms.
Food Temperature
Multiple reviews mentioned receiving cold food, particularly fries and sandwiches, which detracted from the overall experience.
Mobile Ordering Issues
Customers experienced significant problems with mobile orders, including delays and incorrect items, indicating a need for better management of the app and order fulfillment.
- EYELCANCHE YT4 days ago1.0No me quisieron vender un café , no se si pensaron que no les iba a pagar!!! Pésimo servicio
- BFBryan FernandezFeb 19, 20261.0I made a mobile order pickup Today to get my food went inside to get it and the employee told me I had to go to the drive thru instead in refused to give me my food I then waited 20 minutes in line just to pick up some food that was ready slow service
- BVBilly VasquezFeb 16, 20261.0Please not come here people is rud bad service ....bathroom closed you can usted only after you pay your food!! Also i a dirty toilet
- SFSamuel FrancoFeb 9, 20263.0They always mess up something with my order. it used to be the ice coffee then the chicken nuggets and now it is my bacon double quarter pounder with cheese. What is the point of having an app to order the food and still having to worry about getting correct order. Luckily I was able to call and one of the employees did say the next time I order a quarter pounder they can upgrade the sandwich to the bacon version. If it wasn't for the nice employees that do their job correctly I would not go to this location.
- EOEmilia OlivaresFeb 7, 20261.0I ordered a Bacon Double Quarter Pounder with cheese, they charged me for that order, but my burger didn't have any bacon on it.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 7181 W Cermak Rd, Berwyn?
McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order McDonald's for delivery or curbside pickup?
Yes, McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's location online?
You can order online via their delivery URL or use the McDonald's App available on iOS and Android.
Does the Berwyn McDonald's participate in any rewards program?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What kinds of menu options does this McDonald's serve?
McDonald's serves a variety of menu options made with quality ingredients, including breakfast, burgers, sandwiches, coffee, ice cream, and frozen desserts.
What nearby shopping centers can I visit before or after dining at McDonald's?
North Riverside Plaza, Cermak Plaza, and Berwyn Gateway Plaza are nearby shopping centers you can visit.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Taqueria El Milagro, Five Guys, Chipotle Mexican Grill, LongHorn Steakhouse, Buffalo Wild Wings, and Chick-fil-A.
Which nearby stores or services might be convenient to visit along with McDonald's?
Nearby options include Petco Animal Supplies for pet needs, The Vitamin Shoppe for supplements, and Verizon or T-Mobile for mobile phone services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website