Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,157 reviews
5 stars
493
4 stars
226
3 stars
180
2 stars
74
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Temperature
Many customers complained about receiving cold food, particularly fries and sandwiches.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unclean tables.
Staff Attitude
Customers reported unprofessional behavior from staff, including lack of courtesy and negative attitudes.
Mobile Order Issues
Frequent problems with mobile orders were noted, including incorrect items and poor communication from staff.
- JMJiselle Maya1 day ago1.0They didn’t give me my bbq and they give me sweet’N sour and like I did not pay that for 27€ like your funny the girl was giving me attitude.
- TMtoroloco monkeyDec 26, 20254.0Shout out to the workers who worked on Christmas Day the 25th, the night shift workers made some great quality food!
- FCFaded “iALG” CreationzDec 25, 20253.0Super uncomfortable, unprofessional, feel discriminated against and disrespected to an extent that I can't forgive. The staff is extremely rude and talk ill about customers.
- RYReyy YanezDec 18, 20255.0Friendly service coustomer service very polite I recommend this place!
- DFDono FanpageDec 7, 20251.0Food was cold! Who wants to eat at cold fish sandwich?? NO ONE and the smart mouth unprofessional purple head manager go back to school and learn how to talk to people with respect and have a attitude that the customer is not bother you it shows in your tone. Will never visit this place again. And to the people who run or operate the McDinalds App how about you get it together and make sure it works so customers are able to use it instead of being told the code didn't take. Im done with McDonald's your standards have gone done.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 7181 W Cermak Rd, Berwyn?
McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order McDonald's for delivery or curbside pickup?
Yes, McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's location online?
You can order online via their delivery URL or use the McDonald's App available on iOS and Android.
Does the Berwyn McDonald's participate in any rewards program?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What kinds of menu options does this McDonald's serve?
McDonald's serves a variety of menu options made with quality ingredients, including breakfast, burgers, sandwiches, coffee, ice cream, and frozen desserts.
What nearby shopping centers can I visit before or after dining at McDonald's?
North Riverside Plaza, Cermak Plaza, and Berwyn Gateway Plaza are nearby shopping centers you can visit.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Taqueria El Milagro, Five Guys, Chipotle Mexican Grill, LongHorn Steakhouse, Buffalo Wild Wings, and Chick-fil-A.
Which nearby stores or services might be convenient to visit along with McDonald's?
Nearby options include Petco Animal Supplies for pet needs, The Vitamin Shoppe for supplements, and Verizon or T-Mobile for mobile phone services.