Dunkin'

3.7
210 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Berwyn, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
2945 S Harlem, Berwyn, IL
60402, United States

Hours

Reviews

3.7
210 reviews
5 stars
103
4 stars
32
3 stars
22
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and rude staff.

Product Quality

Feedback indicated inconsistent quality of food and drinks, with complaints about stale items and incorrect preparation.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being rude or unprofessional.

Cleanliness

Several reviews mentioned cleanliness issues, particularly regarding food handling and employee hygiene practices.

Customer Loyalty

Despite the issues, some customers expressed loyalty to the location due to specific employees who provided excellent service.
  • WL
    WV Almost Heaven (Montani Semper Liberi)
    Aug 6, 2025
    3.0
    Donuts were good, as usual. The service was less than stellar. It seemed like every employee there was new and in training. From the time we walked in until we left was 45 minutes. 45 minutes for 2 dozen donuts. There was only one customer ahead of USA. Again, the donuts were great, the service was not
  • DW
    dedric williams
    Oct 5, 2020
    4.0
    Great caffeine picks
  • AC
    Alexander Carrillo
    Nov 18, 2019
    1.0
    I placed an order on the app about 5 times already and they never had it ready when I arrived. And then to top it off they got my order wrong.
  • KR
    Katherine Rodriguez
    Apr 7, 2018
    5.0
    LOVE it

Frequently Asked Questions About Dunkin'

What are the holiday season drink specials available at Dunkin' in Berwyn, IL?

During the holiday season, you can try Dunkin's new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.

What are the operating hours for Dunkin' in Berwyn, IL?

Dunkin' is open Monday through Saturday from 4:30 AM to 7:00 PM, and on Sundays from 5:30 AM to 6:00 PM.