Chipotle Mexican Grill

Reviews

• AA

  anon

  2 days ago
  2.0
  food is alright, workers aren’t the nicest …went in to get food after work, as i was moving down the line & was choosing what i wanted the worker started loudly discussing with the coworker next to them about how „i got too much” in my burrito, right in front of me? even walked away & started asking around for someone else to finish up w me because they „couldn’t do it”, felt incredibly judgy & made fun of? in a way? when i was checked out by the coworker they had discussed my order with i was made to feel stupid? i understand complaining about an annoying order, i guess, but not in front of the person ordering …? at least wait for the person to walk away/leave to complain? i work in customer service currently, i’ve worked food service in the past, i understand how frustrating it can be & how annoying some things can be, i truly do, but all i can say is that was incredibly uncalled for …definitely felt like it had been done on purpose for me to hear, especially when the worker walked away & started asking others to assist me instead …just weird & uncomfortable.
• CF

  Chris Forney

  Nov 7, 2025
  1.0
  Went in to get a steak bowl and after getting to the register the cashier, Destiny, tried to charge me for another customers order. After pointing out that it was incorrect, she charged me for Carne Asada as opposed to the regular steak. After paying, I double checked the receipt, I pointed out the order was incorrect to which Destiny replied "Damn, Chill. I'll refund you, damn." This location has consistent quality issues. I have received incorrect food in the past and had items missing from my order. I won't bother going to this location ever again. Also, whatever manager sees this, don't bother asking me to contact your customer support, I've already contacted them and received absolutely no support.
• WM

  Wu “Mo”

  Oct 20, 2025
  1.0
  I used to love this location but I hate it now. It’s dirty, the workers suck at making a bowl and their attitudes suck. They try to charge you for stuff that’s free. Going downhill. You need to teach your workers about cross contamination, it’s meat in the cheese, beans and corn in the salsa and the cashier was wiping the counter and the food was going in the food! Nasty as hell!
• GC

  Georgia Concepcion

  Oct 15, 2025
  1.0
  I am working late my daughter ordered me a chicken bowl what the hell happened to chipotle the chicken is so cold the guacamole is brownish back they are literally 5 minutes from my work i always give people a good review but hell no. Ive been trying to call no one comes to the phone it continues to ring with a fake operator you should all be ashamed of yourselves
• KC

  K C

  Oct 1, 2025
  1.0
  This was a terrible catering experience. I placed a $350 order a week in advance through their website. The day before pickup, I called to confirm the order. After navigating a maze of automated prompts, I was placed on hold for over an hour. I was repeatedly transferred between representatives until someone finally told me they had no way of contacting the local store and suggested I go in person to speak to a manager, with no guarantee the manager would be available. The catering order was 20 minutes late for pickup. The food was cold and did not taste fresh. It appeared to have been prepped the night before and stored in the fridge. I ordered enough food for 20 people, but only 15 attended, and we still ran out. If the full group had shown up, we would have been severely short. Negative stars for catering customer service.

Frequently Asked Questions About Chipotle Mexican Grill