Numerous customers reported extremely slow service, with long wait times for food and drinks, and inattentive staff.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, with complaints about small portions and missing items from orders.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, which detracted from the overall experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly and attentive service, as well as enjoying the atmosphere and food quality on occasion.
JR
Javier Ramirez
4 days ago
1.0
Mas de una hora para recibir mesa y después que tienes tú mesa pésimo servicio con las meseras te dejan al final atienden a los últimos en llegar primero que a uno no me agrado y todas mal encachadas si estando solo no dan buen servicio no quiero imaginar cuando tengas gente
AS
Annabelle s
Nov 12, 2025
1.0
I never leave reviews but this was just insane to me. Me and my man placed a To go order here. We ordered a burger with fries and some wings with tots. We waited an extra 45 minutes for our food which was okay because it was a Friday night and they were very busy. I work in food service so we really were not trippin about the amount of time it took for us to get our food. We drive 15 minutes home to find out none of the toppings are on his burger, the wings looked old as hell and they barley had any sauce on them they were basically dry, as well as the tots and fries were cold. We ended up driving 15 minutes back to the store and I spoke to a manager who offered to remake the food. We asked if they were gonna do anything to accommodate us and the amount of our time they had wasted. She offered us a gift card so we said yeah that’s fine. The food comes out and she gives us the gift card and we leave. When we get home again and we realize the wings aren’t even the flavor that we had ordered, they were supposed to be buffalo and mango habanero, but they gave us buffalo and barbecue. Literally could have given me any other flavor and I probably would have still ate it but I absolutely hate barbecue. Not to mention the gift card she gave us was for $5. That’s about the price of a drink here. Absolutely insane to me. We have emailed and hopefully will be getting our money back and I will definitely never be coming to this location again. Please do better.
JG
Joseph Garabaldi
Nov 10, 2025
3.0
Service was great our server was smiling, always attentive and honest down to earth. Was expecting to have some BOGO deal or something for Monday but they had nothing available sadly so that probably explained the empty restaurant feel. Then again there was a lot of open space everywhere so it also reminded me of a cafeteria in a sense. Lots of TV's and needed one facing me still. Chicken wings were a little dry and my cheese steak sandwich super greasy and a little bit on the small side from what I was expecting. Overall food tasted decent for the price as well, not bad.
DY
Donnie Youngberg
Nov 7, 2025
5.0
Ordered through DoorDash last night and the food was very good. We got the 20 piece boneless combo thing w/ fries (can't remember what it was actually called) and it was very good. We were surprised how spicy the wings were since the similar flavors at WingStop didn't get us as hard, but still a great meal. We also got the strawberry lemonade and it was also to die for; next time I might request less ice, though.
SP
Sarina Perez
Nov 5, 2025
5.0
I ordered through Uber eats and this has probably been the best delivery ive had in a while. Food was portioned just right fresh food,very well packaged and was given utensils and cleaning wipes I received the best service. So whoever worked november 5th at 3:15 to 5 oclock thank you so much for my to go order
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Berwyn serve?
Buffalo Wild Wings in Berwyn serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the opening hours of Buffalo Wild Wings in Berwyn?
Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to midnight, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Berwyn?
Buffalo Wild Wings is located at 7130 Cermak Road, Berwyn, IL 60402, United States.
How can I contact Buffalo Wild Wings in Berwyn by phone?
You can reach Buffalo Wild Wings in Berwyn at +1 708-749-2319.
Is there an official website for Buffalo Wild Wings in Berwyn?
Yes, the official website for this location is https://www.buffalowildwings.com/locations/us/il/berwyn/7130-cermak-rd/sports-bar-817/
What kind of dining experience can I expect at Buffalo Wild Wings?
Buffalo Wild Wings is a sports bar and restaurant known for its chicken wings and takeout options in a lively atmosphere.
Are there nearby shopping centers near Buffalo Wild Wings in Berwyn?
Yes, the Berwyn Gateway Plaza and North Riverside Plaza shopping centers are nearby, offering opportunities for shopping before or after your visit.
What are some nearby restaurants close to Buffalo Wild Wings in Berwyn?
Nearby restaurants include Mi Tierra Mexican Restaurant, Chipotle Mexican Grill, Five Guys, and LongHorn Steakhouse, providing various dining options around Buffalo Wild Wings.
Is there a coffee shop near Buffalo Wild Wings in Berwyn?
Yes, Starbucks is located nearby and can be a convenient spot for coffee before or after your meal at Buffalo Wild Wings.
Can I find other services near Buffalo Wild Wings such as pet stores or salons?
Yes, nearby you can find Jelipe's Pet Boutique for pet supplies and Queen Nails Salon for beauty services.