Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 639 W Main St in Benton, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customer experiences with service were mixed; some praised staff for being friendly and helpful, while others reported poor service and unprofessional behavior.
Food Quality
Food quality was inconsistent; while many enjoyed the pizza and wings, several customers complained about undercooked or burnt items.
Cleanliness
Cleanliness was a concern for some customers, with reports of dirty tables and staff not following proper hygiene practices.
Operational Issues
Several reviews highlighted issues with order accuracy, long wait times, and problems with online ordering and phone service.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some appreciating the updated interior while others found it too cold.
JJ
Jeremy
3 days ago
5.0
From the time I ordered my pizza to the time I got it I must have only been 5 minutes less than 10. The food was great highly recommend 5 stars good job!
DM
Dawn Mason
Dec 29, 2025
2.0
When we walked in the sign was in a position that we were unsure if we were supposed to wait to be seated or pick our own place. We waited and after 5 minutes considered walking out. We didn't and I wish we had. It was 6:15 when we walked in the door and it was 6:20 when we were seated with nobody else waiting for seats. The waitress took a bit of time coming back to our table to take our order for food. She was nice but slow to her tables. Its 7:14 now and we just got some of our food. If we didn't get it by 7:20 I was walking out. The cook overlooked one of our pizza melts and we also ordered cheese sticks and those didn't arrive 1st. Our kids personal pans and 1 pizza melt did. Refills? Nonexistent. We added extra toppings to our pizza melts only for my husbands to not have the extra toppings...by the way, the cost of each additional topping was $1.50 and we added 3 addt toppings. it's 7:27 and we dont have cheese sticks but we did get our other melt and it has the addt toppings. Waitress had to check on cheese sticks and we still have 3 empty cups. No cheese sticks for us because they forgot to make them and it's 7:32 and we aren't waiting any longer. The food was really good. Our melts were still really delicious. Especially the 2nd one that had all the addt toppings we asked for. But the service of the cooks is slow and the waitress was also a bit slow. She is shy and this might be her first waitress gig. Idk but I don't think we will be back to this location. Also I'm freezing and I'm wearing a hoodie!
A break down for you. Pizza melts were supposed to be under some type of $7 deal and they weren't wrote up that way on the ticket. I know I put addt toppings. But 2 pizza melts, 2 cheese personal pans (for kids), 4 drinks cost us $48
TF
Terry Fulk
Nov 28, 2025
5.0
I recently stopped in at this location the General Manager Tabitha was the only one that was working she waited on me and was very polite and helpful with the menu options and she even cooked my food. I didn't have to wait long for my food it was the Pizza Hut I've had in a long time. The store was also nice and clean. Great food and service I'll definitely be back!
JH
Jon Hardacre
Oct 25, 2025
1.0
Awful service! Don’t waste your time here. We showed up to dine in at 9:30 PM, only to find the dining room already closed—even though Google clearly says they’re open until 11:00. Whatever happened to customer service? We took our business to Domino’s instead. I don’t forget bad service, so congrats, Pizza Hut—you’ve officially lost a customer for good. Lazy workers will kill a business.
What are the delivery hours for Pizza Hut at 639 W Main St, Benton, IL?
Pizza Hut offers delivery from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Can I dine in at Pizza Hut at this location?
Yes, dine-in is available from 11:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
What pickup and delivery services are offered by Pizza Hut in Benton, IL?
They offer in-store pickup, curbside pickup, delivery, and no-contact delivery services for customer convenience.
Where is Pizza Hut located in Benton, Illinois?
You can find Pizza Hut at 639 W Main St in the Franklin area of Benton, IL 62812.
How can I order Pizza Hut for delivery or pickup online?
You can order online or via the Pizza Hut mobile app using the links provided on their website or app store.
What popular menu items does Pizza Hut offer at the Benton location?
They serve classics like Meat Lovers®, Original Stuffed Crust®, signature wings, pastas, and desserts.
Are there any nearby restaurants to Pizza Hut in Benton where I can find more dining options?
Yes, nearby dining options include KFC, Hardee's, Taco Bell / KFC, Tequilas Mexican Restaurant, and Arby's for a variety of fast food and Mexican cuisine.
Are there any nearby places where I can pick up groceries or pharmacy items after visiting Pizza Hut?
Yes, CVS Pharmacy is nearby where you can get pharmacy needs and other essentials.
Can I find nearby automotive services close to Pizza Hut at 639 W Main St Benton?
Yes, there are several automotive services nearby including O'Reilly Auto Parts, Benton Super Lube, Plaza Tire Service, and AutoZone for repairs, parts, and maintenance.
Does Pizza Hut in Benton participate in any rewards or deal programs?
Yes, Hut Rewards® offers customers in Benton great discounts, pizza deals, and coupons available on the Pizza Hut deals page or mobile app.