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McDonald's

3.7
(1365 reviews)

Business Details

110 N Central Street, Benton, IL
62812, United States
(618) 439-6633
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 N Central Street, Benton, IL
62812, United States

Hours

Reviews

3.7
1,365 reviews
5 stars
554
4 stars
302
3 stars
257
2 stars
103
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and slow service.

Food Consistency

Food quality varied, with some customers receiving fresh and hot meals, while others complained about cold or incorrect orders.

Cleanliness

The restaurant was generally noted for being clean, including bathrooms and dining areas, although some reviews mentioned areas needing attention.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect orders, leading to frustration.
  • DB
    Debbie Baine
    2 days ago
    1.0
    Ordered and sent to park and wait. Normal...at exactly 12 minutes of waiting I went in. Stood there for at least 6 minutes. Once finally asked if they could help me, I explained about the order. "Aaaaa we don't have any order." Well I paid exactly 12.00 for it. "OH I remember that order...I guess we gave it to someone else." (always get your receipt folks, even with a simple drink, get receipt). So I just said I wanted a refund. He had to search back through orders. Close to about 20-25 minutes worth by then. Once he found it I requested the refund to be put back on my card. "OK."..Once he opened the drawer he said I need to give you cash.... Well ok! Then not even an offer to make things right and re-do the order. Nope!!! Nothing!!! I don't know about kids anymore. They are only physically there. They don't think or even give a darn. We are a nuisance to them. I don't get it. Sad!!!
  • JI
    Joseph Ingoldsby
    Jan 25, 2026
    5.0
    Always friendly! With a smile.
  • KH
    Kayla Huskey
    Jan 12, 2026
    5.0
    Just went through drive thru and service was fast and the food was cooked hot and fresh!! People working the windows were super friendly!
  • JS
    John Spence
    Dec 24, 2025
    5.0
    I've had consistently good food and service at this McDonald's location. It seems to be well managed. Fries are usually fresh and there's not a long wait typically.
  • CK
    chris kerley
    Dec 6, 2025
    2.0
    Went through drive thru and purchased a bacon,egg and cheese sandwich combo. Everybody was friendly and fast but my sandwich was pathetic. I feel like I got robbed. This is what I get for 8 dollars. I sliver of bacon. Might as well not even put bacon on it.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 110 N Central Street, Benton, IL?

McDonald's at 110 N Central Street in Benton, IL operates daily from 5:00 AM to 12:00 AM (midnight).

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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