McDonald's

3.7
1358 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 N Central Street, Benton, IL
62812, United States

Hours

Reviews

3.7
1,358 reviews
5 stars
550
4 stars
301
3 stars
256
2 stars
103
1 star
148

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received cold or poorly prepared items.

Service Issues

Many reviews highlighted poor service experiences, including long wait times, incorrect orders, and rude staff.

Cleanliness

The restaurant was noted for its cleanliness, with several customers appreciating the well-maintained dining and restroom areas.

Drive-Thru Experience

Frequent complaints about the drive-thru process, including being asked to wait unnecessarily and missing items from orders.
  • JS
    John Spence
    Dec 24, 2025
    5.0
    I've had consistently good food and service at this McDonald's location. It seems to be well managed. Fries are usually fresh and there's not a long wait typically.
  • CK
    chris kerley
    Dec 6, 2025
    2.0
    Went through drive thru and purchased a bacon,egg and cheese sandwich combo. Everybody was friendly and fast but my sandwich was pathetic. I feel like I got robbed. This is what I get for 8 dollars. I sliver of bacon. Might as well not even put bacon on it.
  • MH
    Meya Horn
    Nov 30, 2025
    2.0
    I don't know what we had to wait for, but the food was cold and hard. And oddly, like other reviews, the sandwiches were tossed in wrappers wide open.
  • MS
    Miranda Shain
    Nov 8, 2025
    4.0
    This McDonald's was different than our normal one and the food was very good. The staff were alright, not as friendly as the ones back home but they weren't rude either, just.... Quieter? Less welcoming than our normal location. The food was more consistent here though. It definitely seemed freshly made.
  • EM
    Ernest Meeks
    Oct 23, 2025
    4.0
    This location has a fairly regular morning crowd. The morning shift is all business.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 110 N Central Street, Benton, IL?

McDonald's at 110 N Central Street in Benton, IL operates daily from 5:00 AM to 12:00 AM (midnight).

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 10:00 PM.