Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
557 reviews
5 stars
302
4 stars
126
3 stars
53
2 stars
31
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, noting fast service and a welcoming atmosphere.
Food Freshness
Several reviews highlighted that the food was consistently fresh and hot, although there were some complaints about specific items being subpar.
Cleanliness
While some customers appreciated the cleanliness of the dining area, others reported unsanitary conditions in the kitchen and dining space.
Order Accuracy
There were multiple complaints regarding incorrect orders and missing items, indicating a need for improvement in order accuracy.
Management Issues
Several reviews pointed out poor management practices, including staff behavior and overall management quality, leading to a negative customer experience.
- ABAbigail BanksOct 18, 20251.0Terrible cake
- WWWayne WillifordOct 7, 20255.0Great employees
- CBCindy BaileyAug 17, 20251.0Went through the drive thru, got chicken strips with white gravy and fries around 4 pm,,, was hot fresh and actually delicious!!!THANK YOU!!!
- SWSharon WJul 25, 20255.0Best DQ around! Recently remodeled. Very friendly owners and workers. Food is fresh and made just the way we ordered it every time. I would give them more than 5 stars if I could!
- NKNicole KrantzJul 10, 20255.0These new owners and all the workers here at Benton dq are absolutely amazing and you can tell they take pride in this business.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Benton, IL?
Dairy Queen Grill & Chill in Benton, IL is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Benton?
It is located at 1218 N Main St, Benton, IL 62812-1093.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQ cakes.
Is the Dairy Queen Grill & Chill in Benton family-friendly?
Yes, the location is family-friendly, has booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this Dairy Queen location includes a drive-thru.
How can I place an order online for pickup at Dairy Queen Grill & Chill Benton?
Orders can be placed online for pickup using their order URL: https://www.dairyqueen.com/en-us/order/pickup/n/11241/.
Are there any nearby food and convenience stores close to Dairy Queen Grill & Chill Benton?
Yes, nearby places include Huck's Convenient Food Store, Younger’s Trading Post, and other fast food restaurants like Benton DQ and Dairy Queen Grill and Chill itself.
What healthcare facilities are near Dairy Queen Grill & Chill in Benton?
Nearby healthcare facilities include Helia Healthcare of Benton, Heartland Women’s Healthcare, Franklin Hospital, Family Healthcare Clinic, and Benton Community Healthcare.
Are there any landmarks or historical sites near Dairy Queen Grill & Chill Benton?
Safari stonecasting, a fountain and landmark building, is located near Dairy Queen Grill & Chill Benton.
Does Dairy Queen Grill & Chill Benton offer any mobile app benefits?
Yes, by downloading their app, customers can access exclusive deals and mobile ordering & rewards.