Brand Certified
Dairy Queen Grill & Chill
4.1(567 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1218 N Main St, Benton, IL
62812-1093, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(618) 439-3378
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.1
567 reviews
5 stars
310
4 stars
127
3 stars
53
2 stars
31
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and fast to rude and unhelpful.
Food Quality
While many praised the freshness and taste of the food, there were complaints about incorrect orders and declining quality of ice cream.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and kitchen, with some customers expressing concern over unsanitary conditions.
Management Issues
There were multiple mentions of poor management and communication problems, leading to dissatisfaction among customers.
Customer Loyalty
Despite some negative experiences, many customers expressed strong loyalty to the business, appreciating the friendly atmosphere and consistent quality.
- TLTiffany LucasFeb 9, 20261.0Have someone with peanut allergy and told them. Peanuts mixed in blizzard. Called to speak with manager and was told he was on break and would call me back. Unacceptable behavior. Called 2x after-tax and never got a response.
- JGJohn GulleyJan 23, 20265.0Always fast friendly service with DQ quality.
- SBS BeasleyDec 16, 20255.0While I loved the Batts as owners of the Dairy Queen for many years, I am just as smitten with the new family that owns And operates our beloved little Dairy Queen. They have stayed true to the recipes and are such a close knit, friendly and wonderful family. They are a fantastic addition to our business community and I extend my welcome to them! Sincerely , Shannon (The lady with the little yappy dog up front and equally yappy boys in the back of the vehicle.) Welcome to Benton; we are so glad to have you!
- TMThe Alena MasonDec 6, 20255.0Great staff and food
- JBJohn BeardDec 1, 20255.0Fast, friendly, great food.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Benton, IL?
Dairy Queen Grill & Chill in Benton, IL is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Benton?
It is located at 1218 N Main St, Benton, IL 62812-1093.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQ cakes.
Is the Dairy Queen Grill & Chill in Benton family-friendly?
Yes, the location is family-friendly, has booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this Dairy Queen location includes a drive-thru.
How can I place an order online for pickup at Dairy Queen Grill & Chill Benton?
Orders can be placed online for pickup using their order URL: https://www.dairyqueen.com/en-us/order/pickup/n/11241/.
Are there any nearby food and convenience stores close to Dairy Queen Grill & Chill Benton?
Yes, nearby places include Huck's Convenient Food Store, Younger’s Trading Post, and other fast food restaurants like Benton DQ and Dairy Queen Grill and Chill itself.
What healthcare facilities are near Dairy Queen Grill & Chill in Benton?
Nearby healthcare facilities include Helia Healthcare of Benton, Heartland Women’s Healthcare, Franklin Hospital, Family Healthcare Clinic, and Benton Community Healthcare.
Are there any landmarks or historical sites near Dairy Queen Grill & Chill Benton?
Safari stonecasting, a fountain and landmark building, is located near Dairy Queen Grill & Chill Benton.
Does Dairy Queen Grill & Chill Benton offer any mobile app benefits?
Yes, by downloading their app, customers can access exclusive deals and mobile ordering & rewards.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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