Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
562 reviews
5 stars
306
4 stars
127
3 stars
53
2 stars
31
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and fast service, although some reported issues with staff attitude and order accuracy.
Food Quality
While many reviews highlighted fresh and delicious food, there were complaints about inconsistent food quality and preparation.
Cleanliness
Several customers noted cleanliness in the dining area, but there were also reports of unsanitary conditions in the kitchen and dining space.
Management Issues
Multiple reviews pointed to poor management and operational issues, including staff conflicts and inadequate handling of customer complaints.
- SBS BeasleyDec 16, 20255.0While I loved the Batts as owners of the Dairy Queen for many years, I am just as smitten with the new family that owns And operates our beloved little Dairy Queen. They have stayed true to the recipes and are such a close knit, friendly and wonderful family. They are a fantastic addition to our business community and I extend my welcome to them! Sincerely , Shannon (The lady with the little yappy dog up front and equally yappy boys in the back of the vehicle.) Welcome to Benton; we are so glad to have you!
- TMThe Alena MasonDec 6, 20255.0Great staff and food
- JBJohn BeardDec 1, 20255.0Fast, friendly, great food.
- MRMindy RathbunNov 25, 20254.0I ordered the chicken basket. Service was great. Food quality was good. Drive thru line was a little long but not terrible. Overall good experience.
- ABAbigail BanksOct 18, 20251.0Terrible cake
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Benton, IL?
Dairy Queen Grill & Chill in Benton, IL is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Benton?
It is located at 1218 N Main St, Benton, IL 62812-1093.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQ cakes.
Is the Dairy Queen Grill & Chill in Benton family-friendly?
Yes, the location is family-friendly, has booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this Dairy Queen location includes a drive-thru.
How can I place an order online for pickup at Dairy Queen Grill & Chill Benton?
Orders can be placed online for pickup using their order URL: https://www.dairyqueen.com/en-us/order/pickup/n/11241/.
Are there any nearby food and convenience stores close to Dairy Queen Grill & Chill Benton?
Yes, nearby places include Huck's Convenient Food Store, Younger’s Trading Post, and other fast food restaurants like Benton DQ and Dairy Queen Grill and Chill itself.
What healthcare facilities are near Dairy Queen Grill & Chill in Benton?
Nearby healthcare facilities include Helia Healthcare of Benton, Heartland Women’s Healthcare, Franklin Hospital, Family Healthcare Clinic, and Benton Community Healthcare.
Are there any landmarks or historical sites near Dairy Queen Grill & Chill Benton?
Safari stonecasting, a fountain and landmark building, is located near Dairy Queen Grill & Chill Benton.
Does Dairy Queen Grill & Chill Benton offer any mobile app benefits?
Yes, by downloading their app, customers can access exclusive deals and mobile ordering & rewards.