Jimmy John's

3.0
167 reviews

About

Sandwich Restaurant

Location

Jimmy John's
479 W Irving Park Rd, Bensenville, IL
60106, United States

Hours

Reviews

3.0
167 reviews
5 stars
63
4 stars
20
3 stars
9
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for delivery and poor customer service, including unresponsive staff and incorrect orders.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about missing ingredients and poorly made sandwiches.

Operational Problems

Frequent complaints about the location being closed during posted hours and issues with order accuracy were noted.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
  • WG
    Wayne Glickstern
    Dec 28, 2025
    1.0
    Placed an order online and was charged, but the location is closed. Hours on the website are wrong.
  • JG
    Julian Gonzalez
    Nov 24, 2025
    5.0
    Did the drive thru and it's always Great 😃👍
  • ME
    Matthew Eraci
    Sep 3, 2021
    1.0
    If you want your order to be wrong every time. This Jimmy Johns is for you
  • TD
    Trevor D
    Oct 21, 2019
    2.0
    The appeal of Jimmy John's is supposed to be speedy delivery. Well, these guys take an hour to deliver less than 2 miles away. Might as well get literally anything else.