Dunkin'

4.1
458 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bensenville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1004 W Irving Park Rd, Bensenville, IL
60106, United States

Hours

Reviews

4.1
458 reviews
5 stars
265
4 stars
78
3 stars
50
2 stars
19
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and attentiveness, others are criticized for rudeness and poor service.

Order Accuracy

Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Service speed varies; some customers appreciate the quick service, while others complain about slow wait times.

Product Quality

The quality of food and drinks is inconsistent, with some customers enjoying fresh items while others received stale or poorly made products.

Cleanliness

There are concerns about cleanliness, particularly regarding the display cases for donuts and bakery items.
  • EL
    Elizabeth “LizzieLiz”
    Nov 6, 2025
    1.0
    I visited this location a month ago. Ordered the $6 meal. Everything was cold including my coffee. Has towns were burnt. I called immediately after I left and nobody answered the phone. Horrible food.
  • EG
    Elida Garcia
    Oct 6, 2025
    5.0
    Thank you Ashwin and your morning team Emily, Marco and Mahi. My coffee and donut were very fresh. I appreciate you taking care of a one off incident. Your location always has the best service and friendliest employees. Thank you 😊
  • SA
    Sarah Angela
    Sep 27, 2025
    1.0
    If you pay cash count your change do the math in your head because otherwise you might be short changed by a couple of dollars, almost happened to me a few times here. Know your money skills!
  • PO
    Patty Olson
    Aug 28, 2025
    4.0
    I ordered an iced coffee with sugar free hazelnut and there was no flavor in my drink. The staff was friendly, maybe a little too fast.
  • AT
    Angie Trobiani (Angie Trobiani)
    Aug 16, 2025
    5.0
    ⭐️⭐️⭐️⭐️ I can’t say enough about how wonderful the customer service is at this Dunkin’! I’m not sure if the gentleman who is usually at the drive-thru window is the manager or the owner, but he is absolutely phenomenal. He goes above and beyond every time, and what means the most to me is how kind and patient he is with my dog, who can be reactive and protective. That level of kindness and understanding is rare to find these days, and it truly goes a long way. It’s not just about coffee here—it’s about community, and that’s exactly what he brings. Thank you for making every visit such a positive experience!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Bensenville, IL?

Dunkin' in Bensenville is open Monday to Saturday from 4:00 AM to 8:30 PM and on Sunday from 4:00 AM to 6:30 PM.

Does Dunkin' in Bensenville offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.