Dunkin'

4.1
459 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bensenville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1004 W Irving Park Rd, Bensenville, IL
60106, United States

Hours

Reviews

4.1
459 reviews
5 stars
266
4 stars
78
3 stars
50
2 stars
19
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly staff and exceptional service, others report rude interactions and order inaccuracies.

Order Accuracy

Many customers express frustration with incorrect orders and slow service, indicating a consistent issue with order fulfillment.

Food Quality

There are complaints about food quality, including cold items and stale donuts, alongside positive remarks about fresh coffee and donuts.

Speed of Service

Service speed is a common concern, with several reviews highlighting slow service times, particularly during busy periods.
  • EL
    Elizabeth “LizzieLiz”
    Nov 6, 2025
    1.0
    I visited this location a month ago. Ordered the $6 meal. Everything was cold including my coffee. Has towns were burnt. I called immediately after I left and nobody answered the phone. Horrible food.
  • EG
    Elida Garcia
    Oct 6, 2025
    5.0
    Thank you Ashwin and your morning team Emily, Marco and Mahi. My coffee and donut were very fresh. I appreciate you taking care of a one off incident. Your location always has the best service and friendliest employees. Thank you 😊
  • SA
    Sarah Angela
    Sep 27, 2025
    1.0
    If you pay cash count your change do the math in your head because otherwise you might be short changed by a couple of dollars, almost happened to me a few times here. Know your money skills!
  • PO
    Patty Olson
    Aug 28, 2025
    4.0
    I ordered an iced coffee with sugar free hazelnut and there was no flavor in my drink. The staff was friendly, maybe a little too fast.
  • AT
    Angie Trobiani (Angie Trobiani)
    Aug 16, 2025
    5.0
    ⭐️⭐️⭐️⭐️ I can’t say enough about how wonderful the customer service is at this Dunkin’! I’m not sure if the gentleman who is usually at the drive-thru window is the manager or the owner, but he is absolutely phenomenal. He goes above and beyond every time, and what means the most to me is how kind and patient he is with my dog, who can be reactive and protective. That level of kindness and understanding is rare to find these days, and it truly goes a long way. It’s not just about coffee here—it’s about community, and that’s exactly what he brings. Thank you for making every visit such a positive experience!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Bensenville, IL?

Dunkin' in Bensenville is open Monday to Saturday from 4:00 AM to 8:30 PM and on Sunday from 4:00 AM to 6:30 PM.

Does Dunkin' in Bensenville offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.