Customer experiences with staff are mixed; while some report friendly and professional service, others mention rude behavior and unprofessional management.
Product Consistency
There are complaints about inconsistent product quality, particularly regarding ice cream sizes and flavors, with some customers noting freezer burn or diluted flavors.
Cleanliness
Several reviews highlight cleanliness and hygiene issues, including unsanitary practices and a rodent sighting.
Pricing Concerns
Customers express dissatisfaction with pricing, feeling that some items are overpriced or that additional charges for modifications are unfair.
Overall Enjoyment
Despite the issues, many customers still enjoy the ice cream and express a desire to return, citing specific products like blizzards as favorites.
ND
Nasrou Derbali
Oct 31, 2025
5.0
Very delicious and clean , also the girl work there Very professional, than you
JJ
Jay Johnson
Sep 9, 2025
5.0
Queen of Dairy, its a treat.
DM
Darrin Mc Math
Aug 8, 2025
5.0
The greatest Ice cream store ever. Oreo blizzard is everything!
SR
Sergio Reyna
Jun 17, 2025
1.0
Staff is rude and openly charging wrong prices. The charging for a Sunday when you just don't want to cone. And if you want to add sprinkles they charge you for a dipped cone.
Frequently Asked Questions About Dairy Queen (Treat)
What kind of treats does Dairy Queen (Treat) in Bensenville serve?
Dairy Queen (Treat) offers soft-serve ice cream and signature shakes as their main menu items.
Where is Dairy Queen (Treat) located in Bensenville?
It is located at 229 W Grand Ave, Bensenville, IL 60106-3399, USA.
What are the operating hours of Dairy Queen (Treat)?
Dairy Queen (Treat) is open from 12:00 PM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
Does Dairy Queen (Treat) have a drive-thru service?
Yes, Dairy Queen (Treat) offers a drive-thru service for customer convenience.
Is Dairy Queen (Treat) family-friendly and accessible for children and individuals with disabilities?
Yes, the shop is family-friendly, welcomes children, has high chairs, wheelchair accessibility, and seating available.
What special features or deals does Dairy Queen (Treat) offer?
They offer exclusive deals through their app, which customers can download for special offers.
Does Dairy Queen (Treat) provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at Dairy Queen (Treat) for customers.
What nearby dining options can customers explore before or after visiting Dairy Queen (Treat)?
Nearby dining options include Kebab House (Mediterranean restaurant), Mi Quetzal restaurant (Mexican and Guatemalan), De Campana Restaurant and Bar (Mexican), Taqueria El Toreo (Mexican), and Carnitas Don Alfredo Bensenville (Mexican restaurant).
Are there other food or dessert shops near Dairy Queen (Treat)?
Yes, nearby food and dessert shops include JIREH GT Bakery INC and another Dairy Queen ice cream shop.
What nearby services or shops might be useful for customers visiting Dairy Queen (Treat)?
Customers might find it convenient to visit the nearby Grand Pharmacy for health needs, Boost Mobile or Total Wireless for mobile phone services, and design or beauty salons like Design Beauty Salon and Superior Nails.