Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.
Wait Times
Customers consistently complained about long wait times, especially in the drive-thru.
Management Issues
Feedback indicated a lack of effective management, with several customers calling for better training and accountability.
KC
K C
5 days ago
1.0
Terrible service over the phone and lied to me about what they have an did not bother to try and help the situation
VV
Victoria VanGorkum
Nov 8, 2025
5.0
Food is standard mcdonalds, always comes out pretty quick. When the order is a little off they fix it right away. The staff was super nice and accommodating.
BH
Brandelyn Hatcher
Nov 1, 2025
1.0
I went to this McDonald's on Halloween night after pre ordering my food via the app at 737pm I pulled up to the drive through about 747 to let them know I was there. It took awhile to get through the line which is understandable for it being Halloween. I was parked and waited until about 810 when I finally received my food. I ordered 3 burgers, 20 piece nugget, two large fries, chicken strips and a spicy chicken sandwich. I understand food takes time to cook but when I received my food the nuggets and fries were soggy and cold, even the burgers were cold! They obviously made those before preparing the other chicken items which made them disgusting! If you know an order has food that takes longer than other items the items that take less time should be made last! I also had to go back in and get my sauces. I spoke with the manager on site he said I could either wait to get it remade or get a refund and give everything back. My baby was already screaming and crying because she had been waiting 30 minutes in a car after trick or treat for food so that wasn't exactly an option! I threw away the nasty food and fed the kids my food instead. What is the point of having an app to order ahead if they still cannot do the job correctly, busy or not you had time to prepare the meal made the customer wait an extra 20+ minutes at the restaurant for cold soggy food!
OO
Olle O
Oct 29, 2025
4.0
Your typical Mcdonalds. Nothing flashy but will give credit to the modernized look and feel of the dine in experience.
NS
Nya Sago
Oct 12, 2025
1.0
If you come here past 11pm even though the signs and google says open 24 hours not only do you get your food after 30 minutes but you also get an attitude and customer service so horrible that you change your mind on even being hungry in the first place I get working over night can be stressful but if it’s going to cause you to be that rude at night then just shut down like literally every other fast food joint in Belvidere nobody cares
What are the operating hours for McDonald's in Belvidere, IL?
McDonald's in Belvidere, IL is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery service?
Yes, McDonald's offers delivery service 24/7.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's in Belvidere has a drive-through open 24 hours every day.
What payment options are accepted at the McDonald's in Belvidere?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through their mobile app?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service.
What services does this McDonald's offer to enhance customer experience?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit near McDonald's Belvidere?
Nearby restaurants include Subway, Little Caesars Pizza, KFC, Long John Silver's, Jimmy John's, Bravo Pizza, Taqueria Sonora, and Tom and Jerry's.
Are there automotive service options near McDonald's in Belvidere?
Yes, there are several nearby automotive-related places such as AutoZone, O'Reilly Auto Parts, Car Wash On State, Boone County Transmissions, Denny's Car Hauling, Dixon Auto Sales, and Penske Truck Rental.
What nearby services are available if I want to do banking or money transfers near McDonald's?
Western Union and Union Savings Bank are close by for money transfer and banking services.