McDonald's

3.6
1251 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1313 North State Street, Belvidere, IL
61008, United States

Hours

Reviews

3.6
1,251 reviews
5 stars
489
4 stars
258
3 stars
228
2 stars
92
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.

Wait Times

Customers consistently complained about long wait times, especially in the drive-thru.

Management Issues

Feedback indicated a lack of effective management, with several customers calling for better training and accountability.
  • KC
    K C
    5 days ago
    1.0
    Terrible service over the phone and lied to me about what they have an did not bother to try and help the situation
  • VV
    Victoria VanGorkum
    Nov 8, 2025
    5.0
    Food is standard mcdonalds, always comes out pretty quick. When the order is a little off they fix it right away. The staff was super nice and accommodating.
  • BH
    Brandelyn Hatcher
    Nov 1, 2025
    1.0
    I went to this McDonald's on Halloween night after pre ordering my food via the app at 737pm I pulled up to the drive through about 747 to let them know I was there. It took awhile to get through the line which is understandable for it being Halloween. I was parked and waited until about 810 when I finally received my food. I ordered 3 burgers, 20 piece nugget, two large fries, chicken strips and a spicy chicken sandwich. I understand food takes time to cook but when I received my food the nuggets and fries were soggy and cold, even the burgers were cold! They obviously made those before preparing the other chicken items which made them disgusting! If you know an order has food that takes longer than other items the items that take less time should be made last! I also had to go back in and get my sauces. I spoke with the manager on site he said I could either wait to get it remade or get a refund and give everything back. My baby was already screaming and crying because she had been waiting 30 minutes in a car after trick or treat for food so that wasn't exactly an option! I threw away the nasty food and fed the kids my food instead. What is the point of having an app to order ahead if they still cannot do the job correctly, busy or not you had time to prepare the meal made the customer wait an extra 20+ minutes at the restaurant for cold soggy food!
  • OO
    Olle O
    Oct 29, 2025
    4.0
    Your typical Mcdonalds. Nothing flashy but will give credit to the modernized look and feel of the dine in experience.
  • NS
    Nya Sago
    Oct 12, 2025
    1.0
    If you come here past 11pm even though the signs and google says open 24 hours not only do you get your food after 30 minutes but you also get an attitude and customer service so horrible that you change your mind on even being hungry in the first place I get working over night can be stressful but if it’s going to cause you to be that rude at night then just shut down like literally every other fast food joint in Belvidere nobody cares

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Belvidere, IL?

McDonald's in Belvidere, IL is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery service 24/7.