Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
936 reviews
5 stars
375
4 stars
230
3 stars
132
2 stars
69
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned cold, greasy, or poorly prepared food, leading to dissatisfaction with the dining experience.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and floors, and concerns about food handling.
Wait Times
Long wait times in both drive-thru and dining areas were frequently mentioned, contributing to negative experiences.
- RJRobert JohnsonNov 8, 20252.0Ordered a baked potato with sour cream and chives. I got a baked potato with chives only. No sour cream,butter just chices.
- LSLoretta StorkNov 1, 20251.0Drive thru associate was not very friendly at all seemed like it was an effort for her. No thank you no smile took money handed me my change never said a word handed me my food and never said a word you know like thank you and have a nice day would mean that she appreciated her customers but nope this was around 9:30 ish on Nov 1st
- JJJoyJazzi JonesOct 29, 20253.0I went here for 4 for 4 and the junior bacon cheese burger was cold.The fries was hott and the nuggets was hot.The pink lemonade was so sweet I had to water it down.
- BKBrian KribsOct 25, 20251.0Place is getting like McDonald.… can't ever get a frosty now…. What's the point of eating here with out the frosty?… no wonder I don't come here. No frost no order
- TMTanner MeliusOct 25, 20252.0We came through the drive thru tonight to be greeted with a terrible attitude and very bad customer service. Wrong food in the order, only 2 meals requested. The woman at the door was very unprofessional, as well as unaware of mistaking the meal for something that was not ordered. Terrible service for an otherwise great place to eat.
Frequently Asked Questions About Wendy's
Is Bell 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Belleville, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Belleville, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (618) 355-7618.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bell 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Belleville, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of this Wendy's location?
This Wendy’s in Belleville, IL is open daily from 6:30 AM to 12:00 AM (midnight).
Does this Wendy’s offer drive-thru service?
Yes, the Wendy's at 5959 Belleville Crossing St has a drive-thru open daily from 6:30 AM to midnight.
Can I order Wendy’s food online or via an app?
Yes, you can place orders through the Wendy’s app or on the website at order.wendys.com for pickup or delivery where available.
Is breakfast served at this Wendy’s location?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at this Wendy’s?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there nutrition and allergen details available for Wendy’s menu items?
Yes, nutrition and allergen information are available on the Wendy’s menu website, mobile app, and in-restaurant.
How can I contact this Wendy’s location directly?
You can call this Wendy’s at (618) 355-7618 for questions or feedback.
What other fast food options are near this Wendy’s?
Nearby fast food restaurants include Burger King, Wingstop, Qdoba, Arby’s, and White Castle, providing a variety of dining choices around Wendy’s.
Are there places nearby where I can pick up essentials or run errands before or after visiting Wendy’s?
Yes, Walgreens nearby offers pharmacy and convenience store needs, and Dollar Tree provides discount goods for your errands.
How can nearby businesses like Walgreens and Burger King help customers visiting Wendy’s?
Customers can combine their visit to Wendy’s with quick stops at Walgreens for pharmacy or beauty supplies, or choose from different fast food options like Burger King to suit varied tastes.