Brand Certified
Wendy's
3.6(791 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
2600 Green Mount Commons Dr., Belleville, IL
62221, United States
Certified by Wendy's • Mar 01, 2026
(618) 234-3029
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/il/belleville/2600-green-mount-commons-dr
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
791 reviews
5 stars
293
4 stars
203
3 stars
119
2 stars
52
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting a lack of basic customer service skills.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, leading to dissatisfaction with the overall dining experience.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and trash accumulation noted by several customers.
Order Accuracy
Many customers experienced issues with incomplete or incorrect orders, particularly with mobile orders and drive-thru service.
Positive Experiences
Despite the negative feedback, some customers reported good food quality and friendly service during their visits, indicating inconsistency in performance.
- CSCrystal SchroederFeb 3, 20261.0Rude through the drive-thru. Mostly people go there for lunch.. I don't know why they can't serve lunch food like Jack In The box and Burger King does at any time along with breakfast
- AMArizona MomJan 31, 20261.0Ordered dinner for my family and I didn't receive our whole order. I had to go in and let them know a burger and chicken sandwich were missing, not sure how they thought my order was complete. Fry's were old and nasty. I spend $40 bucks here, this will not happen again. I could have got better food and service somewhere else. Employees were sitting in the dinning area and running back and forth to work the drive thru which is where I placed our order. I walked in to let them know burgers missing and man all these young adults working here with their pants sagging and we're so unprofessional. I feel bad they are not being shown work ethic and customer service values. I will not be spending my hard earned money at this location.
- SBSean BDec 12, 20254.0The heavy set gentleman at the drive thru window provided great hospitality. The food was fresh and hot. Only downside, the building looks run down.
- TJT.W. JacksonDec 9, 20252.0Not the level of quality I'm used to from Wendy's. Ordered a double cheeseburger and got cold meat that had obviously been sitting a while. The bun crunched and flaked away when I took a bite, and the cheese was still stone cold. Service was quick, so it's curious the food was so bad. The floor behind the counter had trash ankle deep, and the dining room had several uncleaned spills and trash on it. Not sure I'll be returning to this location anytime soon.
- CDCory DuncanNov 30, 20251.0Cold uncooked sandwich. Go to window and he asks what do I want. Just stared at me. Rude non existent professionalism. He didn’t ring it up but that’s how people are asked. Crap place.
Frequently Asked Questions About Wendy's
Is Bell 1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are Wendy's operating hours at 2600 Green Mount Commons Dr., Belleville, IL?
Wendy's in Belleville is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the drive-thru is available daily from 6:30 AM to midnight.
Is breakfast served at the Wendy's in Belleville, IL?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options does Wendy's in Belleville accept?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 2600 Green Mount Commons Dr., Belleville?
You can call Wendy's at (618) 234-3029 or reach Customer Care at 888-624-8140. Feedback can also be submitted via their Contact page or customer satisfaction survey online.
Are there any nearby fitness or community centers around Wendy's in Belleville?
Yes, East Belleville YMCA, a gym and childcare center, is close by and could be convenient if you want to grab a meal after your workout or drop-off.
What other nearby fast food options are available near Wendy's in Belleville?
Nearby options include Chick-fil-A, Subway, and Jimmy John's, providing a variety of fast food alternatives.
What nearby services can customers use along with shopping at Wendy's?
Nearby services include Verizon Wireless for telecommunications needs, Walmart Grocery Pickup for shopping, and various financial services like First Community Credit Union and Western Union.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant posters. They update as you customize your order online.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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