Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
783 reviews
5 stars
290
4 stars
202
3 stars
118
2 stars
51
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and inattentive staff, with many experiences highlighting a lack of basic customer service skills.
Food Quality
Many reviews mentioned cold, old, or improperly prepared food, leading to dissatisfaction with the overall dining experience.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Cleanliness
Several reviews noted dirty dining areas and unsanitary conditions, contributing to a negative perception of the restaurant.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often exacerbated by staff inefficiency.
- CPCourtney PollardNov 12, 20251.0We ordered and it took 20 minutes, with no one there, half the orders were wrong and cold. It took someone 10 minutes to even walk up and serve us at the counter inside. When we left one of the employees was smoking pot. Whoever worked at 7pm on 11-12-25 needs to be fired.
- HThard tofindagoodOct 14, 20251.0They need to close this place. The guy at the drive thru is beyond rude.
- APApril PrattSep 25, 20251.0My burger was so dry I could hardly chew it. Didn't even want to feed it to my dogs. Fries were cold. And this was after waiting for 15 minutes to get our food. Haven't tried the chili yet, thought I could take it for lunch. Not even gonna chance it since I already feel like I need a toilet close by after 1 bite of the burger. That was $35 wasted I'll never be back to this location.
- JRJae RennekerSep 24, 20255.0A good, cheap, and quick meal!
- ACA CSep 14, 20252.0The employee working the register was holding his cell phone to his ear while taking my order. I ordered a grand total of 3 items. He rang up one of them incorrectly, and the employee working in the back sent out another incorrect item. 1/3 correct. Price of a medium meal with no substitutions: $15. Don’t think I’ll be back and certainly don’t recommend.
Frequently Asked Questions About Wendy's
Is Bell 1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Belleville, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Belleville, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (618) 234-3029.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bell 1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Belleville, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are Wendy's operating hours at 2600 Green Mount Commons Dr., Belleville, IL?
Wendy's in Belleville is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the drive-thru is available daily from 6:30 AM to midnight.
Is breakfast served at the Wendy's in Belleville, IL?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options does Wendy's in Belleville accept?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 2600 Green Mount Commons Dr., Belleville?
You can call Wendy's at (618) 234-3029 or reach Customer Care at 888-624-8140. Feedback can also be submitted via their Contact page or customer satisfaction survey online.
Are there any nearby fitness or community centers around Wendy's in Belleville?
Yes, East Belleville YMCA, a gym and childcare center, is close by and could be convenient if you want to grab a meal after your workout or drop-off.
What other nearby fast food options are available near Wendy's in Belleville?
Nearby options include Chick-fil-A, Subway, and Jimmy John's, providing a variety of fast food alternatives.
What nearby services can customers use along with shopping at Wendy's?
Nearby services include Verizon Wireless for telecommunications needs, Walmart Grocery Pickup for shopping, and various financial services like First Community Credit Union and Western Union.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant posters. They update as you customize your order online.