Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
788 reviews
5 stars
291
4 stars
203
3 stars
119
2 stars
52
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and inattentive service, with many experiences highlighting a lack of professionalism and engagement from staff.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, leading to dissatisfaction with the overall dining experience.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and unsanitary conditions reported by multiple customers.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and good food quality during specific visits.
- SBSean BDec 12, 20254.0The heavy set gentleman at the drive thru window provided great hospitality. The food was fresh and hot. Only downside, the building looks run down.
- TJT.W. JacksonDec 9, 20252.0Not the level of quality I'm used to from Wendy's. Ordered a double cheeseburger and got cold meat that had obviously been sitting a while. The bun crunched and flaked away when I took a bite, and the cheese was still stone cold. Service was quick, so it's curious the food was so bad. The floor behind the counter had trash ankle deep, and the dining room had several uncleaned spills and trash on it. Not sure I'll be returning to this location anytime soon.
- CDCory DuncanNov 30, 20251.0Cold uncooked sandwich. Go to window and he asks what do I want. Just stared at me. Rude non existent professionalism. He didn’t ring it up but that’s how people are asked. Crap place.
- PFPeter FrancisNov 20, 20255.0Was fine. No problem with the order. Food was ok.
- CPCourtney PollardNov 12, 20251.0We ordered and it took 20 minutes, with no one there, half the orders were wrong and cold. It took someone 10 minutes to even walk up and serve us at the counter inside. When we left one of the employees was smoking pot. Whoever worked at 7pm on 11-12-25 needs to be fired.
Frequently Asked Questions About Wendy's
Is Bell 1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are Wendy's operating hours at 2600 Green Mount Commons Dr., Belleville, IL?
Wendy's in Belleville is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the drive-thru is available daily from 6:30 AM to midnight.
Is breakfast served at the Wendy's in Belleville, IL?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options does Wendy's in Belleville accept?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 2600 Green Mount Commons Dr., Belleville?
You can call Wendy's at (618) 234-3029 or reach Customer Care at 888-624-8140. Feedback can also be submitted via their Contact page or customer satisfaction survey online.
Are there any nearby fitness or community centers around Wendy's in Belleville?
Yes, East Belleville YMCA, a gym and childcare center, is close by and could be convenient if you want to grab a meal after your workout or drop-off.
What other nearby fast food options are available near Wendy's in Belleville?
Nearby options include Chick-fil-A, Subway, and Jimmy John's, providing a variety of fast food alternatives.
What nearby services can customers use along with shopping at Wendy's?
Nearby services include Verizon Wireless for telecommunications needs, Walmart Grocery Pickup for shopping, and various financial services like First Community Credit Union and Western Union.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant posters. They update as you customize your order online.