Taco Bell

3.1
1096 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 15 S 59th St in Belleville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
15 S 59th St, Belleville, IL
62223, United States

Hours

Reviews

3.1
1,096 reviews
5 stars
304
4 stars
200
3 stars
184
2 stars
88
1 star
320

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving poorly prepared food, often lacking ingredients or served cold.

Service Issues

Many reviews highlighted slow service, rude staff, and frequent mistakes with orders.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall filth.

Management Problems

Frequent complaints about mismanagement, including understaffing and poor organization, leading to long wait times.

Customer Experience

Overall, the customer experience was negative, with many expressing frustration over repeated issues and a lack of accountability from staff.
  • MH
    Morris Hall
    Nov 15, 2025
    1.0
    I went to this location Thursday night after picking my wife up from work. I had to repeat my order 3 times before I was told they had it. I spent $40 and got home and none of my food was right. I went back to try to have the order corrected and was told they're only doing door dash and app orders. I've been calling the store since Friday morning and have been met with nothing but attitude. The staff Thursday night was unprofessional and had attitudes and so does the rest of the staff. I haven't been able to get in touch with an manager at all. Apparently managers never work. I want a full refund of my money or I'm reporting this place to the BBB.
  • AP
    Alexis Patterson
    Nov 5, 2025
    1.0
    I ordered a 3 cheese chicken flatbread melt. There was almost nothing on it. Not only that, but I greeted the worker and they said not a word to me. I said thank you, have a nice night, and my card was handed back to me and the window was slammed shut. They were incredibly rude and gave me the worst food I’ve ever gotten from Taco Bell. I don’t expect 5 star service at Taco Bell, but I do expect there to be more than half a teaspoon of filling in my food. I also wasn’t expecting lettuce on my flatbread melt, but that’s cool I guess.
  • LJ
    LaChonda Jamison
    Nov 4, 2025
    1.0
    The girl at the drive thru window had Nasty attitude and wasn’t accommodating. There appears to be something wrong with the intercom because she didn’t hear my whole order and didn’t allow me to add the missing food at the window. My Chicken Cantina burrito was hard on one side and my Nacho fries were soft, it was like they were barely cooked or heated up in microwave. So sick of the bad service at this place, will not be going back!!!!!
  • WC
    Wesley Carson
    Oct 31, 2025
    1.0
    Dude at the late night drive thru just says his machine is frozen and to come back in 20. Does this on repeat. Happens weekly.
  • JW
    joe wagner
    Oct 20, 2025
    1.0
    Absolutely terrible food. Ordered 3 crunchy taco supremes and a crunchwrap supreme on my way to work, opened up the tacos and there was hardly any meat whatsoever, barely anything else, and no sour cream at all. opened up the crunchwrap and somehow it was even worse than the tacos. one star is too high of a rating, will not return to this location

Frequently Asked Questions About Taco Bell

What are the drive-through hours at this Taco Bell location?

The drive-through is open daily from 9:00 AM to 5:00 PM.

Where is this Taco Bell located?

It is located at 15 S 59th St, Belleville, IL 62223, USA.