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Sonic Drive-In

3.6
(1329 reviews)
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Business Details

6208 W Main Street, Belleville, IL
62223, United States
(618) 222-7152
http://www.sonicdrivein.com/locations/us/il/belleville/6208-w-main-street/store-3956
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Belleville, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6208 W Main Street for the ultimate SONIC experience!

Location

Sonic Drive-In
6208 W Main Street, Belleville, IL
62223, United States

Hours

Reviews

3.6
1,329 reviews
5 stars
515
4 stars
285
3 stars
205
2 stars
111
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Customer Service

Feedback indicated a lack of responsiveness and professionalism from staff, with several customers experiencing rude interactions.

Food Quality

Several customers noted that food was often cold or poorly prepared, leading to dissatisfaction with their meals.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • AS
    Abby Stribling
    Feb 8, 2026
    1.0
    I pulled up to the drive through around 8pm-830pm and patiently waited for someone to help me on the speaker on the drive thru. I sat there for about 4 minutes without ever receiving a hello or greeting or anything really. So I pulled through the stalls and just made an order there. I asked if I could pay cash and was surprised they said no, dont understand how they dont take paper currency, but whatever. I ordered a strawberry cheesecake shake, 7$ and a complete waste of my money. Its just vanilla ice cream, not even pink, theres no strawberry chunks. Nothing. They just lazy and showered it in Graham crackers dust hoping it was good enough and that I wouldn't notice. This is the most disgusting drink ive ever had honestly, just choking on grahram crackers, its not the first time this place disappointed me but itll certainly be the last. Don't waste your time or money at this location. Honestly surprised they've been able to keep this one open.
  • KE
    Katie Edwards
    Feb 7, 2026
    3.0
    I just ordered a late lunch for my family from Sonic. The limeades that we ordered with our meal were carbonated. They're normally just syrup taste with the ice. Carbonation was not welcome. It tasted like Sprite with a little bit of lime. It was awful. Is this normal now? If it is I don't like it.
  • KW
    Katrina Welch
    Jan 16, 2026
    1.0
    Horrible service! Place online order. Did not hear guy on intercom if I needed to pull around or stay in line. I said excuse me I did not hear you he never came back to intercom. So I assumed he said to pull around. I let him know I was there for my online pickup he said okay quickly. No, I will have right out to or nothing. I waited 15 minutes by now truck that was behind is get their food. I asked them to just cancel the order. I had to get back to work. Please don't bother placing a online order or if you are on a time schedule. DON'T WASTE YOUR TIME.
  • F
    Fwhe •
    Jan 2, 2026
    1.0
    Terrible service lady is not responding at the windoa trying to order
  • RP
    Ramiro Perez
    Jan 2, 2026
    1.0
    Why am I waiting in line at the speaker with 1 car at the window for 20 minutes at 5:25pm January 2nd 2026
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