Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.2
984 reviews
5 stars
297
4 stars
168
3 stars
176
2 stars
81
1 star
262
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to negative experiences.
Food Quality
Many reviews mentioned issues with food being cold, overcooked, or incorrect, with some customers expressing disappointment in the overall quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty windows and improper food handling practices.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, leading to frustration and dissatisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive experiences with specific staff members who provided excellent service.
- WMW Murad3 days ago1.0I should have avoided ordering, i read the reviews and wanted to try. Definitely never ordering again. Its 1230 at night im trying to get a late meal through doordash waited 40 minutes for food to arrive and it was the wrong order. I wanted grilled chicken and they sent me fried! How can you not get it righ! Lol
- FMFosta MikeNov 5, 20251.0The fries were to hard
- RMRonisha McCoyOct 6, 20251.0They got a lil sassy attitude up there I couldn’t even tell her how I wanted my sandwich made without her snapping at me 😩😮💨
- KLKatrina LaviguerSep 29, 20251.0I’m not sure how it’s run at this location, but I feel like the employees should not be turning cars away at the drive thru to go on break, especially when there are multiple cars waiting to order. First time I pulled up, they’re taking card only. Which makes no sense to me at all, but I went to put money on my card and came back only for the car ahead of me and me to be told that he’s going on break and no longer taking orders. I understand employees need breaks but why doesn’t this location have another employee to over breaks so they don’t have to stop taking orders?
- RWRichard WesternSep 25, 20251.0First the attitude from drive through person was uncalled for(Suggestion, if you hate your job so bad, find a new one). Second, they can't even get their own easy food specials right. Example: They have a special where you can get 2 sandwiches for $6.50(they are with 2 patties of which ever sandwich you choose). Order was: 1 large French fry, the 2 for $6.50(a double cheeseburger plain and a spicy double chicken). They got the double cheeseburger plain correct but the spicy chicken sandwich was cold and only had 1 chicken patty. This combination is the exact reason I only go there once or twice a year, if that. Food is usually good but these kind of mistakes and the attitude is main reason I don't like to go there. Plus trying to tell them that the order was wrong at the walk-up window is a mistake. Their attitude went from being terrible to worse that ended up in shouting match. This place isn't worth the hassle anymore.
Frequently Asked Questions About Rally's
What are the operating hours of Rally's at 4527 W. Main, Belleville, IL?
Rally's is open Monday to Wednesday and Sunday from 10:00 AM to 1:00 AM, and Thursday to Saturday from 10:00 AM to 2:00 AM.
Does Rally's offer drive-thru service?
Yes, Rally's offers drive-thru service for convenient ordering and pickup.
Can I order Rally's food for delivery?
Yes, you can order food for delivery through their online ordering platform at https://order.checkersandrallys.com/menu/8163-west-main.
What types of payment does Rally's accept?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
What are some of the specialty menu items at Rally's?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What is the dress code when visiting Rally's at Belleville?
The attire is casual at Rally's, so you can dress comfortably.
What nearby places can I visit before or after dining at Rally's?
Nearby places include Bicycle World Inc for travel needs, Save A Lot for grocery shopping, and Wing & China | Belleville IL for alternative dining options.
Is there a supermarket close to Rally's for additional grocery needs?
Yes, Save A Lot and Family Dollar are nearby supermarkets where you can shop for groceries and essentials.
Are there any automotive services near Rally's?
Yes, nearby automotive services include U-Haul Neighborhood Dealer, Valvoline Instant Oil Change, Auto One Motor Company, and 161 Auto Sales Inc.
How does Rally's ensure safety during the COVID-19 pandemic?
Rally's has closed most dining rooms, limits the number of people on patios and at walk-up windows, enforces proper handwashing, and uses gloves properly to provide an enclosed kitchen and limited personal contact.