Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5720 N. Belt West in Belleville, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and issues with order accuracy.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about overcooked items and insufficient toppings.
Delivery Issues
Several reviews mentioned delays and problems with delivery, particularly when using third-party services like DoorDash.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting good experiences with specific orders.
SJ
Sarah Johnson
Feb 5, 2026
1.0
Plan to wait to be helped on every order for pick up ,clearly customer service is no priority here . Employees are confrontational and flat out rude! I hope this location is one of the hundreds getting shut down bc this location is worthless.
TF
TheRoyal Family
Jan 24, 2026
1.0
Came in to pick up a dash order. There were three employees. One walked right passed without greeting me. I looked around the counter and noticed that one employee was preparing food without gloves on. I stood and waited for about 10 minutes before someone assisted me.
RP
Romik Pupkin
Jan 17, 2026
1.0
DELIVERY ORDERS NEVER READY ON TIME.ALWAYS DELAYED WITH ORDERS. DONT RECOMMEND TO ANYONE. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
IC
IM CALLING CORPORATE
Jan 3, 2026
1.0
To charge Somebody almost $2 for jalapenos on the side when it would have been free for me to add it to my order online is a little ridiculous. And then on top of that give you the smallest cup possible, not even enough for two pieces of pizza
HB
Hernandez Brown
Nov 22, 2025
1.0
Terrible literally hung up on my family trying to order food. Adonis was the employee terrible customer service as we heard someone in the background telling him to just hang up!!!