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Papa Johns Pizza

3.8
(180 reviews)

Business Details

1630 Carlyle Ave, Belleville, IL
62221, United States
(618) 355-7525

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Belleville, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Belleville pizza for any occasion. Call us for pizza delivery in Belleville or stop by 1630 Carlyle Ave for carryout to order the best pizza in Belleville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1630 Carlyle Ave, Belleville, IL
62221, United States

Hours

Reviews

3.8
180 reviews
5 stars
95
4 stars
24
3 stars
15
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff for being friendly and helpful, while others reported rude behavior and poor handling of complaints.

Food Quality

Inconsistent food quality noted, with some customers enjoying the pizza and wings, while others received cold, burnt, or incorrectly made items.

Delivery Issues

Frequent complaints about delivery delays and order cancellations, with some customers expressing frustration over long wait times and lack of communication.

Cleanliness and Safety

Concerns raised about food preparation practices, including employees not wearing gloves and unsanitary conditions.

Overall Experience

While some customers have had positive experiences with timely service and good food, many others reported significant issues that led to dissatisfaction.
  • AA
    Angie
    Jan 7, 2026
    4.0
    Would of prefer it was done a little more. Thought it was over priced for a small.
  • PJ
    Patrice Johnson
    Dec 28, 2025
    5.0
    Delicious food
  • SH
    Stephanie Henderson
    Nov 29, 2025
    1.0
    Papa Johns is not good like it used to be. The customer service was not good. I will not order from that store again.
  • HG
    Hannah Goodson
    Nov 18, 2025
    2.0
    I had to throw away my order of wings since they were completely inedible. It looks like they took plain wings that were already made and then dumped garlic Parmesan sauce on top. I’m super annoyed because I pre tipped 20% on the order and all of my food was cold and gross. I normally love papa John’s so this was a big disappointment.
  • DL
    Dr. Jim Latour
    Nov 14, 2025
    5.0
    I want to recognize the outstanding customer service at this Papa John’s location. My original pizza order was incorrect, so I brought it back to the store. Destiny, the manager on duty, handled the situation immediately and professionally. She apologized, made a fresh pizza, ensured it was prepared exactly right, and even provided an extra cut. Destiny’s attitude, speed, and commitment to customer satisfaction were exceptional. She turned a frustrating moment into a positive experience, and her leadership shows she’s more than ready for a Senior Manager position. Fast, courteous, and professional service—well done.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Belleville, IL?

Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What time does the takeout service close at Papa Johns Pizza?

Takeout is available from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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