Papa Johns Pizza

3.8
177 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Belleville, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Belleville pizza for any occasion. Call us for pizza delivery in Belleville or stop by 1630 Carlyle Ave for carryout to order the best pizza in Belleville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1630 Carlyle Ave, Belleville, IL
62221, United States

Hours

Reviews

3.8
177 reviews
5 stars
94
4 stars
23
3 stars
15
2 stars
15
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Mixed reviews on food quality; while some praised the pizza, others complained about burnt items and missing toppings.

Customer Experience

Several customers highlighted positive interactions with staff, particularly mentioning friendly service and helpfulness.

Delivery Problems

Frequent complaints about delivery delays and issues with third-party delivery services, leading to cold or incorrect orders.

Cleanliness Concerns

Some customers expressed concerns about food preparation practices, including employees not wearing gloves.
  • HG
    Hannah Goodson
    6 days ago
    2.0
    I had to throw away my order of wings since they were completely inedible. It looks like they took plain wings that were already made and then dumped garlic Parmesan sauce on top. I’m super annoyed because I pre tipped 20% on the order and all of my food was cold and gross. I normally love papa John’s so this was a big disappointment.
  • DL
    Dr. Jim Latour
    Nov 14, 2025
    5.0
    I want to recognize the outstanding customer service at this Papa John’s location. My original pizza order was incorrect, so I brought it back to the store. Destiny, the manager on duty, handled the situation immediately and professionally. She apologized, made a fresh pizza, ensured it was prepared exactly right, and even provided an extra cut. Destiny’s attitude, speed, and commitment to customer satisfaction were exceptional. She turned a frustrating moment into a positive experience, and her leadership shows she’s more than ready for a Senior Manager position. Fast, courteous, and professional service—well done.
  • JS
    John S.
    Oct 31, 2025
    2.0
    so...here i am...once again...im going to test them...and if i had to guess they are going to cancel my order as they have they last half fozen times...it says they close at 12am...but good luck ordering anything past 11pm...they will just cancel it
  • DJ
    David Johnson
    Sep 28, 2025
    3.0
    Its just a small place to get pizza. No dining in. Pizza was very mediocre.
  • CB
    Campy Bender
    Aug 15, 2025
    5.0
    I highly recommend this place! The moment I walked in, Ben greeted me with a smile so pleasant it could probably get its own five-star review. I had managed to botch my online order, proudly Ben fixed it like a pro—no judgment, no drama, just smooth service. Thanks, Ben, for turning my little ordering fiasco into a great experience! Willie Campy Bender

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Belleville, IL?

Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What time does the takeout service close at Papa Johns Pizza?

Takeout is available from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.