Brand Certified
McDonald's
3.1(1098 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7301 Westfield Plaza Dr, Belleville, IL
62223, United States
Certified by McDonald's • Mar 01, 2026
(618) 233-9696
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,098 reviews
5 stars
287
4 stars
195
3 stars
214
2 stars
133
1 star
269
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours and drive-thru.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, impacting overall customer experience.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and lack of proper food handling.
Food Quality
While some customers praised the freshness of the food, others reported receiving cold or old items.
- DHDennis HasamearJan 30, 20263.0Too slow, food ok, atmosphere ok
- TZTori ZJan 4, 20263.0Went at 1am with no cars infront of me. They gave me attitude about my order and then took over 20 minutes to make it and had a huge line behind us. I just wanted burgers and chicken wraps with no sauce. By the time we got it the food was cold and the order was wrong but I was too tired to wait for them to fix it.
- LCLucy CaldwellDec 9, 20251.0Lady on headset was rude, it’s an old white woman that has always been rude anytime i hear her on the mic. And we ordered two pineapple mango smoothies one, not even close to being full. The second one wasn’t even blended fully. They’re usually all incompetent but this is crazy.
- DHDesiree HoltkampDec 2, 20253.0It really needs some work
- CGChristina GNov 18, 20251.0I go here all the time and I get it’s your dinner rush around 5pm but if I order a large fry I expect the box to be full NOT half full I might as well have gotten a med fry and not paid the large price that’s ridiculous and my moneys being wasted doing that. Please get it together.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru service that operates 24/7.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are delivery and pickup services available at this McDonald's?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online or via mobile apps?
You can order online via their delivery URL or through the McDonald's App available on iOS and Android.
Does this McDonald's offer any rewards or promotions?
Yes, it features MyMcDonald's Rewards where customers can earn points for free food.
What services and amenities does this McDonald's provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Lou Lou's Diner for coffee and meals, Frankie & Johnny's bar for drinks, and Westfield Manor affordable senior housing.
Are there any nearby gas stations or convenience stores near this McDonald's?
Yes, nearby locations include Belleville Quick Shop, Phillips 66 Gas, BP, and Stop N Save, offering convenience and fuel services.
Is public transportation accessible near this McDonald's location?
While the profile doesn't specify public transit, nearby familiar places like Redbox and community centers might be accessible via local transit routes helping you reach McDonald's easily.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website