McDonald's

3.0
1554 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
125 S Belt E, Belleville, IL
62220, United States

Hours

Reviews

3.0
1,554 reviews
5 stars
382
4 stars
287
3 stars
270
2 stars
169
1 star
446

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Freshness

Numerous reviews indicated that food was often served cold, old, or improperly prepared.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a general lack of cleanliness.

Management Issues

Many reviews pointed to poor management practices, including lack of staff training and failure to address customer complaints.
  • BG
    Bradley Geppert
    4 days ago
    1.0
    I hate leaving negative reviews but I’ve run out of patience with this location. Tonight was the worst experience I’ve had a fast food restaurant in a very long time. I saw my bag of food sit waiting for something for 15 minutes. When the staff finally appeared they put my two unsweet teas in the bag. So I was waiting 15 minutes for tea? One tea didn’t have ice and was warm. No straws in the bag. AND they didn’t give me my burger. So I had the privilege of paying for food I didn’t get, was late to where I was going and had to throw out one of the drinks. The staff was having a blast and smelled strongly of marijuana. AVOID THIS LOCATION AT ALL COSTS
  • KK
    Knghornet
    Jan 3, 2026
    1.0
    Went this morning to get their bagel which I love btw and I was told to hold on a second. Which after a few minutes pass another car pulls up and gets to order right away. So I thought maybe I was in the wrong lane. Nope just endlessly waiting. And another car pulls up and orders right away. I am behind them another couple minutes hold. I won't be back just making y'all aware stay away during breakfast, the most important meal of the day didn't come my way.
  • DR
    Danielle R
    Dec 27, 2025
    1.0
    The staff are rude, the food is almost always old or even burnt half the time
  • WR
    We Rock
    Dec 24, 2025
    1.0
    This place saying they always don’t have time for a code for the McDonalds app and they always don’t go to the second lane always the first and skips people a lot I suggest to go to a different McDonalds if yall want fast food and not be skipped over and take codes no matter
  • SD
    Seth Dyer
    Dec 18, 2025
    1.0
    30+ minute wait times. Avoid this McDonald's like the plague.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Belleville, IL?

McDonald's in Belleville operates 24 hours a day, 7 days a week for dine-in. Delivery hours vary but generally start from 5:00 AM and close around midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.