Location.com logo
Brand Certified

McDonald's

3.0
(1569 reviews)

Business Details

125 S Belt E, Belleville, IL
62220, United States
(618) 235-6226
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
125 S Belt E, Belleville, IL
62220, United States

Hours

Reviews

3.0
1,569 reviews
5 stars
383
4 stars
289
3 stars
272
2 stars
173
1 star
452

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned cold, burnt, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Cleanliness

The location was often described as dirty, with complaints about unsanitary conditions in the dining area and bathrooms.

Management Issues

Many customers expressed concerns about poor management and lack of accountability, indicating a need for better staff training and oversight.
  • PA
    Philip Ames
    2 days ago
    1.0
    I drive past this store to go to a good McDonald's. For FIVE YEARS this location has had nothing but negative reviews. For FIVE YEARS this location has failed hundreds of times every single day. It is obvious McDonald's does not care. The manager of this location should feel shame about this store. Even with the already low expectations assigned to McDonald's, this manager is a dismal failure. There are two locations within a 5 minute drive from this one. The world would be an objectively better place if they closed this location. It isnt like anyone here actually works.
  • YJ
    Yuuri Johnson
    5 days ago
    4.0
    I received my order on time. I am happy with the way the food and everything was there.
  • CP
    Christy Pocus
    Feb 16, 2026
    1.0
    The little girl working drive through this morning needs to be talked to about her attitude. You cant be nasty to people just because you feel like it. She never took my order even though she took the next lanes order who pulled up like 3 minutes after me. So I pulled to the window. She was so rude, she told me to go to the next window. I told her she didnt take my order. She says "yes I did now go to the next window" and walks away. At the next window is who I assume is her manager (who was very polite mind you) she tells me that she in fact did NOT have an order from me. I have all of this on video by the way. Anyway, she takes my order and has me park to wait for it. When she brings out my food she apologizes. I appreciate her for that. Thats how you treat people 👍🏻 You do not ignore people because you dont feel like working today. This is insane 0/10 DO BETTER
  • DC
    Desmond Crumer
    Feb 4, 2026
    2.0
    No one can hear anything over the headsets. Only one window…. During the day Hasbrown at least redropped twice. Coffee was actually tasty and not burnt so I’m not mad…. Just disappointed Only thing good about McDonalds is that the food is engineered to taste good. Only thing good about THIS McDonalds is that it’s on the way to work in case I’m behind. I will start going out of my way.
  • PA
    Philip Ames
    Jan 31, 2026
    1.0
    Absolutely the worst business in the area. From the top down, not a soul cares about anything. You will wait for half an hour in the drive-thru. This store has been so bad for so long it is obvious that McDonald's just does not care. It is obvious that the management is in WAY over their heads. Whoever runs this store has absolutely no business being employed. It is genuinely baffling how McDonald's has seemed to just given up here

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: