Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Cleanliness
Customers reported unsanitary conditions, including dirty floors and visible pests, raising concerns about hygiene.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect items or substandard meals.
Management Issues
Frequent complaints about lack of effective management and poor employee training were noted, contributing to overall dissatisfaction.
Pricing Concerns
Customers expressed frustration over rising prices without corresponding improvements in service or food quality.
CS
Corey Sudja
2 days ago
1.0
We are currently in the drive thru. We have been here for 45minutes at the speaker. We ordered early online and already paid or we would have left. This is the third time this has happened at this location. Last time the food smelled like weed, and was thrown in the bag cold and not even put together. Worst McDonald's I have ever been to, by far. Unfortunately it's the one closest to us.
There are over a dozen cars sitting here, assuming everyone else already paid as well.
HF
Helen Fansler
Nov 15, 2025
1.0
Waited for 1/2 hour for our food, and that was only after complaining that everyone else was getting theirs and we were still waiting. We paid by credit card, but they couldn’t find our order so they had to take our receipt and re-order. Still didn’t get it right away.
BW
Bryan Wallace
Nov 15, 2025
1.0
Horribly slow service. It took over a half hour to get a simple order from the drive though.
AB
Alexis Beaman
Nov 14, 2025
1.0
Lady at drive thru was rude. She have me the wrong order and interrupted me when ordering
PA
Philip Ames
Nov 13, 2025
1.0
I cannot fathom the level of personal failure it takes to manage a restaurant this bad.
I drive past this McDonald's to go to a good one. NEVER GO HERE.
What are the operating hours for McDonald's in Belleville, IL?
McDonald's in Belleville operates 24 hours a day, 7 days a week for dine-in. Delivery hours vary but generally start from 5:00 AM and close around midnight.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.
What types of payment does McDonald's in Belleville accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's for delivery and curbside pickup?
Yes, the Belleville McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Where can I download the official McDonald's app to place orders?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders.
What is the address and contact number for this McDonald's?
The McDonald's is located at 125 S Belt E, Belleville, IL 62220. The main phone number is +1 618-235-6226.
Are there nearby gas stations close to the McDonald's in Belleville?
Yes, nearby gas stations include Belleville Quick Stop II, bp, Shell, and Circle K, which can be convenient if you want to fuel up before or after your meal.
What other dining options are nearby McDonald's in Belleville?
Nearby dining options include Imo's Pizza, Hardee's, Rally's on South Illinois Street, and BEAST Craft BBQ Co., offering a variety of cuisines if you're looking to explore different tastes.
Are there any nearby places for entertainment or shopping near McDonald's?
Yes, nearby are Redbox for video rentals, Belle Clair Fairgrounds and Flea Markets for shopping, and Belle Clair Speedway for racing entertainment.
Does McDonald's in Belleville offer free WiFi and mobile ordering?
Yes, this McDonald's location offers free WiFi along with mobile ordering and mobile offers through their app.