McDonald's

3.0
1541 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
125 S Belt E, Belleville, IL
62220, United States

Hours

Reviews

3.0
1,541 reviews
5 stars
383
4 stars
287
3 stars
270
2 stars
169
1 star
432

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, including dirty floors and visible pests, raising concerns about hygiene.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect items or substandard meals.

Management Issues

Frequent complaints about lack of effective management and poor employee training were noted, contributing to overall dissatisfaction.

Pricing Concerns

Customers expressed frustration over rising prices without corresponding improvements in service or food quality.
  • CS
    Corey Sudja
    2 days ago
    1.0
    We are currently in the drive thru. We have been here for 45minutes at the speaker. We ordered early online and already paid or we would have left. This is the third time this has happened at this location. Last time the food smelled like weed, and was thrown in the bag cold and not even put together. Worst McDonald's I have ever been to, by far. Unfortunately it's the one closest to us. There are over a dozen cars sitting here, assuming everyone else already paid as well.
  • HF
    Helen Fansler
    Nov 15, 2025
    1.0
    Waited for 1/2 hour for our food, and that was only after complaining that everyone else was getting theirs and we were still waiting. We paid by credit card, but they couldn’t find our order so they had to take our receipt and re-order. Still didn’t get it right away.
  • BW
    Bryan Wallace
    Nov 15, 2025
    1.0
    Horribly slow service. It took over a half hour to get a simple order from the drive though.
  • AB
    Alexis Beaman
    Nov 14, 2025
    1.0
    Lady at drive thru was rude. She have me the wrong order and interrupted me when ordering
  • PA
    Philip Ames
    Nov 13, 2025
    1.0
    I cannot fathom the level of personal failure it takes to manage a restaurant this bad. I drive past this McDonald's to go to a good one. NEVER GO HERE.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Belleville, IL?

McDonald's in Belleville operates 24 hours a day, 7 days a week for dine-in. Delivery hours vary but generally start from 5:00 AM and close around midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.